Samantha Gachelin
Orlando
Summary
Self-determined worker providing care to each patient I come across. Dedicated to company success as well as each of my co-workers. Able to meet daily goals and establish a good connection with my team and patients. Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in [Desired Position] role.
Overview
7
7
years of professional experience
Work History
Assistant Manager Interm Center Manager
BioLife Plasma Center
08.2017 - Current
- Worked with the companCorporate leaders and Disney to create BioLife’s service vitals and common purpose that was implemented throughout Takeda
- Played a key role in preparing and passing regulatory inspections including FDA, PQAG, EMA CLIA and Florida’s BioMedical for multiple locations
- Lead an incredible and diverse team, showed them how their contributions save lives daily through the collection of plasma donations that will make crucial medications
- Interviewed and onboarded, and trained new team members that embodied the culture of BioLife
- Collected and recorded patient medical data performing venipuncture and all safety procedures in standard operating procedure
- Help manage day-to-day activities to ensure all breaks, training, and daily tasks were completed
- Monitored donor safety and ensured steady donor flow throughout the day
- Created training plans traveled within the company to help with HR investigations, I was able to identify issues and help with updating the SOPs within the company
- Developed strong working relationships with staff, fostering a positive work environment.
Medical Scheduler and Patient Access Coordinator
Advent Health
06.2019 - 08.2021
- Coordinated scheduling among multiple parties including patient’s physicians and facilities to accommodate preferences and urgency
- Confer with patients to obtain and confirm pertinent billing and demographics information and accuracy to enter patient’s insurance information into assistance and complete patient registration process in an accurate manner
- Coordinate and maintain schedules for more than 6 physicians
- Experience with private insurance Medicaid high-volume verification alternatives for overbooked physicians to benefit customer needs
Medical Technician
Catholic Charities
- 08.2017
- Provide resident care services including assistance with self-administration of medication, to the residents in the Assisted Living area under the supervision of the Resident Services Director (RSD) according to scheduled duties and assist in maintaining a positive physical and social environment
Education
Associate of Science - Biomedical Sciences
Seminole State College of Florida
Sanford, FL08.2026
Skills
- Time management
- Problem-solving
- Operations management
- Customer relationship management (CRM)
- Staff development
- Employee performance evaluations
- Project management abilities
Timeline
Medical Scheduler and Patient Access Coordinator
Advent Health
06.2019 - 08.2021
Assistant Manager Interm Center Manager
BioLife Plasma Center
08.2017 - Current
Medical Technician
Catholic Charities
- 08.2017
Associate of Science - Biomedical Sciences
Seminole State College of Florida
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