Samantha Gagne
North Augusta,SC
Summary
Experienced team player with a strong record of achieving results. Possesses excellent communication and interpersonal skills, enabling effective collaboration with diverse teams and stakeholders. Demonstrates a keen eye for detail and a proactive problem-solving approach. Committed to continuous learning and professional development, always seeking new challenges to enhance skills and contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Head Baker
Arie’s Artisan Cheesecakes
10.2023 - Current
- Streamlined processes to minimize discrepancies and boost output levels.
- Developed unique recipes proprietary to the bakery.
- Targeted consumers and enhanced cake upsell through phone sales.
Direct Support Professional
At Home Family Supports
11.2022 - 11.2023
- Enhanced clients' quality of life through coaching in essential daily living skills such as cooking, cleaning, personal hygiene, and medical observation.
- Contributed to the decline of negative behaviors by supporting client-caregiver relationships.
- Maintained effective phone correspondence ensuring seamless interactions between facility, client, and stakeholders.
Direct Support Professional
Support Solutions
12.2018 - 06.2023
- Coached clients in crucial daily living skills including cooking, cleaning, and personal hygiene, showcasing effective multitasking abilities under pressure.
- Established strong connections between clients and caregivers, contributing to reduced negative behaviors.
- Increased cooperation among families, caregivers, and professionals to meet client needs.
Cannabis Confectioner
Buzzed Baker
05.2022 - 08.2022
- Completed weekly order tasks for cannabis edibles.
- Ensured continuous supply of ingredients by preventing stock shortages.
- Displayed adaptability by preparing diverse hot candy and caramel while adhering to safety measures.
- Independently operated large-scale equipment according to safety standards.
Program Manager
Support Solutions
06.2019 - 09.2021
- Enhanced communication and satisfaction levels in residential care for clientele through effective relationship management.
- Organized bi-weekly meetings addressing each member's goals, enhancing team dynamics.
- Enhanced operational efficiency by managing billing, payroll tasks, and shift coverage.
Education
High school or equivalent - undefined
Massabesic High School
Waterboro, MEAssociate Of Business Administration -
York County Community College
WellsSkills
- Project Coordination
- Client Support
- Effective Organization
- Customer service
Timeline
Head Baker
Arie’s Artisan Cheesecakes
10.2023 - Current
Direct Support Professional
At Home Family Supports
11.2022 - 11.2023
Cannabis Confectioner
Buzzed Baker
05.2022 - 08.2022
Program Manager
Support Solutions
06.2019 - 09.2021
Direct Support Professional
Support Solutions
12.2018 - 06.2023
High school or equivalent - undefined
Massabesic High School
Associate Of Business Administration -
York County Community College
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