Samantha Galchick
Salem
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Sleepy Hollow Sleep Shop
10.2023 - Current
- Supervised daily operations to achieve performance and quality targets.
- Maintained clean, safe, and organized store environment to improve customer experience.
- Utilized available technology, such as point-of-sale systems and customer relationship management software, to streamline transactions and maintain organized records of client information.
- Provided exceptional after-sales service by following up with customers on their purchases, addressing concerns, and assisting with returns or exchanges if necessary.
- Developed strong rapport with clientele through effective communication skills and attentive listening, leading to repeat business.
Cashier
Dollar General
07.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Walmart
04.2023 - 07.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing concerns.
- Provided exceptional customer service by sharing extensive knowledge of electronics products and assisting customers in making informed decisions.
- Offered assistance in locating desired items within the store, enhancing overall shopping experience for patrons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Pricing Supervisor
Marc's Stores
05.2017 - 12.2022
- Conducted regular audits of pricing data, identifying discrepancies and implementing corrective actions when necessary.
- Enhanced pricing accuracy by implementing and overseeing efficient pricing strategies.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
Telemarketer
InfoCision
11.2012 - 05.2017
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Informed current and prospective customers of promotions and new or upgraded products.
Inventory Control Specialist
Walmart
10.2009 - 05.2011
- Used equipment like forklifts and pallet jacks to move inventory.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Optimized storage capacity utilization with strategic organization of products in the warehouse, allowing for easier accessibility and improved productivity.
- Enhanced operational efficiency by developing and implementing effective inventory control policies and procedures.
Personal Banker
US Bankcorp
01.2007 - 07.2008
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Bank Teller
US Bankcorp
02.2006 - 12.2006
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Education
Bachelor of Science - CONSERVATION BIOLOGY
THIEL COLLEGE
Greenville, PABachelor of Science - WILDLIFE CONSERV
UNITY UNIVERSITY
New Gloucester, ME05-2027
High School Diploma -
OTTO-ELDRED HIGH SCHOOL
Duke Center, PA06-2001
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Work ethic and integrity
- Patience and empathy
Timeline
Assistant Manager
Sleepy Hollow Sleep Shop
10.2023 - Current
Cashier
Dollar General
07.2023 - 10.2023
Cashier
Walmart
04.2023 - 07.2023
Pricing Supervisor
Marc's Stores
05.2017 - 12.2022
Telemarketer
InfoCision
11.2012 - 05.2017
Inventory Control Specialist
Walmart
10.2009 - 05.2011
Personal Banker
US Bankcorp
01.2007 - 07.2008
Bank Teller
US Bankcorp
02.2006 - 12.2006
Bachelor of Science - CONSERVATION BIOLOGY
THIEL COLLEGE
Bachelor of Science - WILDLIFE CONSERV
UNITY UNIVERSITY
High School Diploma -
OTTO-ELDRED HIGH SCHOOL
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