Samantha Garcia
Montebello,CA
Summary
Reliable customer service representative skilled at coordinating supplies, records, schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat service-oriented attitude toward completing tasks.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Manager/ Student Relations Technician
Learn 4 Life
05.2023 - 02.2024
- Managerial Responsibilities within a staff of 10.
- Provided Assistance to students and parents not limited to information, registrations and Appointments.
- Administrative duties, Including but not limited to appointment setting for staff and students in person or via phone.
- Responsible for coordinating staff schedules, meetings, emailing memos and reminders to adhere to deadlines.
Office Aide Temp
City of Bell
01.2022 - 12.2022
- Administrative Responsibilities including Answering phones, customer service, assisting with residential questions about city services and resources, and Essential office work such as issuing warrants and requisition forms.
Education
Bachelor of Professional Studies - psychology and counseling
Pasadena City College
Pasadena, CA03-2026
High school Diploma - undefined
Huntington Park05-2017
Skills
- Can work swiftly and efficiently under pressure
- Clerical Support
- Scheduling
- Excel Spreadsheets
- Customer Service
- Data Entry
- Flexible and Adaptable
- Record Sorting and Filing
- Team Collaboration
- Multitasking and Prioritization
- Reliable and Punctual
- Office Supply Management
- Information Confidentiality
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Excel Certified
- CPR and AED Certified
Certification
CPR and AED certified, 2025 - 2027
Timeline
Office Manager/ Student Relations Technician
Learn 4 Life
05.2023 - 02.2024
Office Aide Temp
City of Bell
01.2022 - 12.2022
High school Diploma - undefined
Bachelor of Professional Studies - psychology and counseling
Pasadena City College