SAMANTHA GARCIA
Lewisville
Summary
Customer-focused professional with 7+ years of experience in fast-paced hospitality, customer service, and support roles. Skilled at creating welcoming guest experiences, handling high-volume interactions with efficiency and positivity, and maintaining professionalism under pressure. Experienced in multitasking, teamwork, cash handling, and building strong connections with customers in busy environments. Bilingual in English and Spanish with strong communication skills and a passion for providing friendly, attentive service. Known for reliability, adaptability, and maintaining a clean, organized, and energetic workspace.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Temporary Teacher
Kokua Education
12.2025 - Current
- Independently managed classroom instruction over an extended assignment, ensuring continuity of learning
- Implemented lesson plans and maintained a structured, safe, and productive learning environment
- Communicated clearly with students and staff to support academic and behavioral expectations
- Managed classroom behavior and resolved challenges with professionalism and composure
- Ensured student safety and followed school policies and procedures consistently
Transportation Dispatcher
Best Rush
02.2025 - 09.2025
- Coordinated daily transportation schedules to ensure timely and efficient operations
- Communicated with drivers and clients to provide updates and resolve operational issues
- Adjusted routes and schedules in real time to manage delays and changing conditions
- Maintained accurate records and ensured compliance with company safety standards
- Managed time-sensitive operations in a fast-paced environment requiring quick decision-making
Barista/Shift Lead
Urbana
05.2024 - 07.2025
- Delivered high-quality customer service in a fast-paced, high-volume environment
- Managed multiple orders simultaneously while maintaining accuracy and efficiency
- Communicated effectively with customers to ensure satisfaction and resolve concerns
- Maintained cleanliness, safety, and organization of the workplace
- Supported team operations during peak hours to ensure smooth service flow
Server
KaiTod
10.2022 - 06.2023
- Provided excellent customer service in a high-volume dining environment.
- Took and delivered orders accurately while maintaining speed and efficiency.
- Handled customer concerns professionally and resolved issues calmly
- Maintained awareness of guest safety, comfort, and dining experience
- Worked collaboratively with team members in a fast-paced setting.
Office Assistant
Laredo College
01.2019 - 08.2022
- Delivered front-line customer service by assisting visitors and handling inquiries in person and over the phone
- Maintained a professional and welcoming environment while managing multiple tasks efficiently
- Demonstrated strong communication skills when providing clear directions and information
- Handled high-volume interactions while remaining calm, organized, and detail-oriented
- Supported team operations by coordinating schedules and ensuring smooth workflow
Education
Bachelors in Science - Elementary Education & Teaching Bilingual Education
Texas A&M International University
Laredo12.2024
Skills
- Communication Skills
- Customer Service
- Attention to detail
- Adaptability & Flexibility
- Time Management & Organization
- Team Collaboration
Certification
FH
CPR
LANGUAGES
English - Native speaker
Spanish - Native speaker
Timeline
Temporary Teacher
Kokua Education
12.2025 - Current
Transportation Dispatcher
Best Rush
02.2025 - 09.2025
Barista/Shift Lead
Urbana
05.2024 - 07.2025
Server
KaiTod
10.2022 - 06.2023
Office Assistant
Laredo College
01.2019 - 08.2022
Bachelors in Science - Elementary Education & Teaching Bilingual Education
Texas A&M International University