SAMANTHA GARCIA-YUT
Coral Springs,FL
Summary
Dynamic and detail-oriented professional with a proven track record at Reyes and Reyes, excelling in patient scheduling and insurance verification. Known for exceptional customer service and a motivated attitude, I effectively managed high volumes of referrals, ensuring seamless transitions and outstanding patient care. Committed to organizational growth and compliance with HIPAA regulations.
Overview
8
8
years of professional experience
Work History
Referral Coordinator
Reyes and Reyes
02.2020 - Current
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Scheduled appointments with specialists on behalf of clients.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Answering office phone calls.
- Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
Front Desk Receptionist
Advanced Cardiovascular Diagnostics
07.2019 - 01.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Daycare Teacher
Sanson Preschool Academy
12.2017 - 08.2018
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Working with children one-on-one and in groups, supervising activities, and keeping students on task.
Education
GED -
Broward College
Fort Lauderdale, FLSkills
- Pre-authorizations
- Insurance verification
- Multi-line phone proficiency
- HIPAA regulations
- Organizational growth
- Patient scheduling
- Medical terminology knowledge
- Time management skills
- Excellent work ethic
- Motivated attitude
- Excellent customer service skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Referral Coordinator
Reyes and Reyes
02.2020 - Current
Front Desk Receptionist
Advanced Cardiovascular Diagnostics
07.2019 - 01.2020
Daycare Teacher
Sanson Preschool Academy
12.2017 - 08.2018
GED -
Broward College
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