Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Garick

Fairhope,AL

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

15
15
years of professional experience

Work History

Assistant Manager, to Manager

Covington Credit
11.2019 - 05.2024
  • Daily task includes answering multi-line phone system, and making collection calls
  • Assisting new and current customer with loan application and loan processing
  • Cash handling experience
  • End of day close out and month end close out, and making bank deposits
  • Courtesy visits which included visiting a customer home to reestablish a connection when having no contact for so many days
  • Network Marking as well.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored team members to enhance professional development and accountability in workplace.

Assistant Manager

Family Dollar
08.2020 - 11.2020
  • Daily tasks include using a cash register, greeting and helping customers, maintaining recovery, stocking, updating sales tags, and merchandising reset.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Assistant Manager

Security Finance
10.2018 - 03.2019
  • Daily task includes answering multi-line phone system, and making collection calls
  • Assisting new and current customer with loan application and loan processing
  • Cash handling experience
  • End of day close out and month end close out, and making bank deposits.

VIU

Florida Department of Children & Family
05.2018 - 06.2018
  • Daily task includes timed phone interviews
  • Experience using multiple programs, programs include Florida, David, AMS, Doc Imaging, Lexisnexis, Equifax, emergency E-Snap programs.

Assistant

RP Glaze
04.2016 - 06.2018
  • Organize client’s books, organize in Excel spreadsheet, and Input data in Sage and Peach Tree
  • Payroll and delivering Payroll to multiple Clients.

Manager

Storage Stop
04.2015 - 05.2018
  • Daily task includes answering phone for Storage Stop and Budget Truck Rental line
  • Renting units, cleaning the office, bathrooms and units, sweeping the climate buildings, taking payments over the phone and in office, handling money, filing receipts/files, closing out the day, counting money, opening and closing the office, and renting and cleaning Budget trucks
  • Manager Duties includes, having a daily task for the maintenance crew, handling customer complaints, ordering supplies, Sales tax, managing the time sheets, making sure everything on both properties are in order, and being on call for any emergency.

Temp Work

Manpower
01.2009 - 01.2018
  • Blockbuster Warehouse where I inspected, cleaned, filed, and packaged DVD’s to be shipped off in a timely manner.
  • West Florida Regional Planning Council: Where I filed documents and answered a multi-line phone
  • Sears Distribution Center: Where I performed janitorial work
  • Escambia County Health Department: Where I worked with confidential medical records
  • I prepped files, scanned files, Q & A Files and pulled files to be purged
  • I also worked with a program called Laserfiche Client 8.1
  • Sanders Brother Electric Inc.: As a receptionist My daily task included answering multi-line hone system, sorting and keeping up with job files, sending out employee mail-outs, typing, faxing, and copying company documents

Cashier/Sales Associate

Bealls Department Store
10.2012 - 11.2013
  • Daily task includes using a cash register, greeting and helping customers, maintaining my department, making sure everything is clean and put away, recovery and filling-in.

Education

High School -

Pensacola State College Adult High
01.2009

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Staff Training and Development
  • Staff Supervision
  • Task Delegation
  • Customer rapport
  • Customer Relationship Management (CRM)
  • Employee Performance Evaluations
  • Customer Service
  • Teamwork and Collaboration
  • Computer Skills

Timeline

Assistant Manager

Family Dollar
08.2020 - 11.2020

Assistant Manager, to Manager

Covington Credit
11.2019 - 05.2024

Assistant Manager

Security Finance
10.2018 - 03.2019

VIU

Florida Department of Children & Family
05.2018 - 06.2018

Assistant

RP Glaze
04.2016 - 06.2018

Manager

Storage Stop
04.2015 - 05.2018

Cashier/Sales Associate

Bealls Department Store
10.2012 - 11.2013

Temp Work

Manpower
01.2009 - 01.2018

High School -

Pensacola State College Adult High

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Samantha Garick