Samantha Garrard

Work History

Changing Mindsets Behavioral Health

07.2024 - Current

Develop and execute comprehensive digital marketing strategies to drive brand awareness, increase website traffic, and generate leads
Analyze market trends and competitor activities to identify new opportunities for growth and innovation
Optimize the website user experience through continuous testing and improvements based on analytics insights
Create compelling content for blog posts, articles, case studies, etc.,

Access Group Inc Project SEARCH

08.2018 - 05.2025

Oversaw site operations and compliance for a multi-location organization, including budgeting, scheduling, staffing, and performance.
Supervised multiple staff members and evaluated their success with feedback, training and job coaching to maintain a healthy work environment.
Developed and implemented compliance policies to ensure adherence to regulatory requirements.
Helped to graduate more than 60 individuals with disabilities with a 94 percent employment outcome success rate.
Received 5 employment awards from Project SEARCH International
Developed and delivered engaging lesson plans to a diverse group of students.
Led training sessions for staff on compliance procedures and best practices.
Identified growth opportunities, managed team effectiveness, and set operational goals.
Recruited new applicants by marketing the program with presentations, workshops, and creative marketing tools to increase applications.
Collaborated with local businesses, non-profits, and state agencies by attending meetings, assisting with community projects, and advocating for individuals with disabilities.
Managed compliance efforts, reporting and audits.

Palco, Inc

07.2014 - 06.2018

Accomplished Counseling Manager with proven success, oversaw a team of 15 counselors and over 1,000 clients across 26 counties in Arkansas
Investigated, documented, and reported fraud, waste, and abuse claims.
Implemented compliance programs to ensure regulatory adherence across all operations.
Implemented strategic business plans to drive revenue growth and member expansion.
Collaborated with cross-functional teams, including marketing, operations, and finance, for a seamless execution of business initiatives.
Provided ongoing training and coaching to counseling team members, improving their knowledge and skills.
Delivered comprehensive training programs for new hires, ensuring a smooth onboarding process
Trained staff on compliance protocols, fostering a culture of accountability and awareness.

Methodist Family Health

10.2011 - 06.2014

Provided one-on-one support to individuals with behavioral challenges, implementing behavior management strategies and interventions
Monitored and documented behaviors, collecting data to track progress and identify areas for improvement
Implemented positive reinforcement techniques to promote desired behaviors and reduce challenging behaviors
Supported individuals in developing social skills through modeling, role-playing, and guided practice
Assisted in crisis intervention situations by utilizing de-escalation techniques to ensure the safety of all individuals involved
Participated in team meetings to discuss client progress, share insights, and provide input on treatment strategies