Samantha Garriott
Loraine,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
10
10
years of professional experience
Work History
Kitchen Manager in Training
Cals Convenience Stores
06.2023 - 12.2023
- Enhanced kitchen efficiency by streamlining workflows and optimizing food preparation processes.
- Assisted in menu development for improved customer satisfaction and increased sales.
- Implemented inventory management systems for better stock control and reduced waste.
- Trained junior staff members, resulting in a more skilled and cohesive team environment.
- Performed quality checks on ingredients, ensuring freshness and reducing instances of spoilage or contamination.
- Maintained high sanitation standards through regular cleaning schedules and strict adherence to food safety regulations.
- Managed food costs effectively by negotiating with suppliers and implementing portion control measures.
- Analyzed trends in ingredient prices to make informed purchasing decisions that resulted in cost savings without compromising dish quality.
- Checked and tested foods to verify quality and temperature.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Expeditor
Buffalo Wild Wings
02.2023 - 05.2023
- Streamlined order processing by implementing efficient scheduling and tracking systems.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Enhanced communication between departments to ensure seamless order management and fulfillment.
- Reduced inventory discrepancies by maintaining accurate records of materials and supplies.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Developed standard operating procedures, streamlining daily tasks for increased efficiency across the team.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Executed and supervised plate preparation according to temperature and condiment specifications.
Food and Beverage Attendant
Ottaway Amuesments
03.2015 - 11.2015
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Upsold menu items when appropriate, contributing to increased revenue generation without compromising guest satisfaction.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Restaurant Manager
Mikes Kitchen
03.2014 - 02.2015
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Reconciled cash and credit card transactions to maintain accurate records.
- Motivated staff to perform at peak efficiency and quality.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Receptionist
Hindustan Hair Products
07.2013 - 03.2014
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Education
High School Diploma -
Boston City Campus
Johannesburg, South Africa09.2007
Skills
- Scheduling
- Office Management
- Clerical Support
- Document Control
- File Management
- Customer/Client Relations
- Greeting and Seating Clients
- Data Inputting
- Office Administration
- Mail Handling
Timeline
Kitchen Manager in Training
Cals Convenience Stores
06.2023 - 12.2023
Expeditor
Buffalo Wild Wings
02.2023 - 05.2023
Food and Beverage Attendant
Ottaway Amuesments
03.2015 - 11.2015
Restaurant Manager
Mikes Kitchen
03.2014 - 02.2015
Receptionist
Hindustan Hair Products
07.2013 - 03.2014
High School Diploma -
Boston City Campus
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