Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Garry

Mays Landing,NJ

Summary

Assistant Store Manager with expertise in staff management, sales enhancement, and customer service excellence. Proficient in inventory control and visual merchandising, capable of multitasking in high-pressure settings. Proven track record of improving operational efficiency, boosting team productivity, and elevating customer satisfaction. Recognized for strategic planning abilities and dedication to achieving organizational objectives.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Under Armour
09.2023 - Current
  • Supervised daily store operations while upholding high merchandising standards.
  • Enhanced product presentation to boost customer engagement and sales conversion.
  • Analyzed sales data, identifying trends to adjust strategies for optimal performance.
  • Maintained accurate records of employee hours and leave balances for payroll accuracy.
  • Facilitated professional development opportunities to promote a culture of continuous learning.
  • Assisted in recruiting, interviewing, and onboarding processes to ensure sufficient staffing.
  • Established team priorities and monitored performance metrics to achieve operational goals.
  • Reviewed customer feedback, implementing improvements to enhance overall operations.
  • Tracked KPIs related to operations performance, delivering regular updates on progress towards goals.

Retail Assistant Manager (Seasonal)

Borgata Casino & Hotel
03.2023 - 09.2023
  • Coordinated efficient restocking processes by monitoring inventory levels and merchandise availability.
  • Resolved customer inquiries and issues to improve guest satisfaction.
  • Trained and mentored new team members on customer service and operational standards.
  • Monitored loss prevention operations to reduce shrinkage and detect theft or fraud.
  • Managed special projects aimed at enhancing store-wide processes and operations.
  • Supervised daily retail operations within luxury casino and hotel environment.

Cashier to Supervisor

Acme Markets, Inc
Brigantine, NJ
06.2017 - 03.2023
  • Processed customer transactions swiftly and accurately using point-of-sale systems.
  • Assisted customers by providing product information and tailored recommendations.
  • Maintained clean, organized checkout area to enhance shopping experience.
  • Collaborated with team members to efficiently resolve customer issues.
  • Handled returns and exchanges in strict adherence to store policies.
  • Trained new employees on cashier duties and effective customer service practices.

Education

Associate of Science - Health Sciences

ACCC
Mays Landing, NJ
06-2026

Skills

  • Retail operations management
  • Visual merchandising
  • Marketing
  • Inventory management/ RFID Nedap
  • Data-driven decision-making
  • Sales reporting
  • Recruiting and interviewing
  • Schedule oversight/ Payroll
  • Training and mentoring

Timeline

Assistant Store Manager

Under Armour
09.2023 - Current

Retail Assistant Manager (Seasonal)

Borgata Casino & Hotel
03.2023 - 09.2023

Cashier to Supervisor

Acme Markets, Inc
06.2017 - 03.2023

Associate of Science - Health Sciences

ACCC