Samantha Gentry
Louisville,TN
Summary
Driven by a results-focused approach, I excelled at The Daily Times, enhancing client relationships and boosting sales through strategic multimedia content creation and effective teamwork. My background showcases a blend of exceptional communication skills and content strategy expertise, achieving significant customer satisfaction and retention rates.
Overview
10
10
years of professional experience
Work History
Multimedia Account Executive
The Daily Times
04.2024 - Current
- Collaborated with graphic designers on creating visually appealing ads while adhering to client brand guidelines.
- Conducted thorough market research to identify potential clients and industry trends, resulting in an expanded customer base.
- Negotiated contracts and pricing structures, securing long-term partnerships with key accounts.
- Boosted sales revenue through strategic account management and relationship building.
- Consistently met or exceeded quarterly sales goals through effective time management skills.
- Provided exceptional customer service, addressing concerns promptly and maintaining high levels of client retention.
- Exceeded monthly sales targets by cultivating strong relationships with both existing and new clients.
Personal Shopper
Walmart
06.2023 - 04.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Receptionist
Airport Honda
01.2023 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Stay at Home Mother
Myself
02.2019 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Server
Seymour Grille
08.2014 - 01.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma - Business Administration
Heritage High School
Maryville, TN01.2015
Skills
- Content Strategy
- Advertising Campaigns
- Multimedia Content Creation
- Mobile marketing
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Relationship Building
- Self Motivation
Timeline
Multimedia Account Executive
The Daily Times
04.2024 - Current
Personal Shopper
Walmart
06.2023 - 04.2024
Receptionist
Airport Honda
01.2023 - 06.2023
Stay at Home Mother
Myself
02.2019 - 01.2023
Server
Seymour Grille
08.2014 - 01.2019
High School Diploma - Business Administration
Heritage High School
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