Samantha Gilbreath
Tulsa
Summary
Dynamic sales and operations leader with over a decade of experience in driving background screening business growth through strategic client relationship management and operational excellence. Proven track record of boosting revenue, enhancing team performance, and aligning sales strategies with business objectives. Skilled in sales process optimization, client retention, and cross-functional leadership, with advanced knowledge in background screening and compliance.
Overview
10
10
years of professional experience
Work History
Business Development Manager
DISA Global Solutions, Inc.
01.2023 - Current
- Spearheaded revenue growth initiatives, increasing revenue by 15% through strategic sales and marketing management
- Developed and maintained strong client relationships, enhancing retention and expanding the company’s client base
- Aligned sales efforts with corporate objectives, driving continuous improvement in operational efficiency and team performance
- Promoted DISA’s Safety Solutions through targeted sales calls, effective networking, and proactive client engagement.
Senior Account Manager
Driver IQ
01.2015 - 01.2023
- Managed a portfolio of high-value clients, exceeding sales targets by 20% annually through strategic account planning and market adaptation
- Played a key role in restructuring customer service protocols, resulting in streamlined operations and enhanced client confidence
- Created comprehensive training materials for new hires and clients, improving onboarding and internal processes by 25%
- Led contract management efforts, ensuring accuracy and facilitating compliance approvals, reducing contract turnaround time by 10%.
Education
Master of Arts in Executive Leadership -
Liberty University
01.2018
Bachelor of Science in Social Work - undefined
Oral Roberts University
01.2015
Skills
- Strategic Sales Management: Developing and executing sales strategies to exceed revenue targets
- Operational Efficiency: Streamlining processes for optimized team performance and goal alignment
- Client Relationship Management: Building and maintaining high-value client relationships nationwide
- Cross-Functional Leadership: Leading teams across departments to ensure operational cohesion
- Salesforce & CRM Systems: Proficient in managing client data, sales forecasting, and performance analysis
- Software Proficiency: Salesforce, Microsoft Office Suite, DocuSign, Beautiful AI, Jabber, Zoom, Microsoft Teams
- Industry Expertise: Background screening, compliance, and market trends analysis
Leadershipandawards
- Employee of the Month (Twice): Recognized for exceptional performance in driving team success and achieving company goals.
- Initiated and implemented a professional development program, improving employee engagement and performance through mentoring and training.
References
Available upon request.
Timeline
Business Development Manager
DISA Global Solutions, Inc.
01.2023 - Current
Senior Account Manager
Driver IQ
01.2015 - 01.2023
Master of Arts in Executive Leadership -
Liberty University
Bachelor of Science in Social Work - undefined
Oral Roberts University
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