SAMANTHA GOLDSMITH
Billings,MT
Summary
Motivated employee with a strong desire to embrace new challenges. Possessing a solid work ethic, adaptability, and exceptional interpersonal skills, able to thrive in diverse environments. Demonstrating the ability to work effectively without constant supervision, quickly grasping new skills and concepts.
Overview
21
21
years of professional experience
Work History
Office Assistant
Powder Coating Plus Northwest
05.2024 - 08.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
- Monitored and tracked budgets and expenses.
- Edited documents to keep company materials free of grammar errors.
- Edited and proofread documents for accuracy and completeness.
Front Desk Agent/General Manager
Baymont Inn and Suites
02.2019 - 08.2021
- Make reservations, handle customer care cases, make sure employees are completing daily work, payroll, scheduling, check guests in and out, process payments and handle charge back cases, handle customer complaints
Mortgage Field Inspector
SG Services
05.2023 - 05.2024
- Inspected properties for mortgage companies to verify occupancy and condition of the property
- Conducted physical inspections of residential properties to determine compliance with applicable regulations
- Verified that all repairs and alterations have been completed as required by the lender
- Reported findings in detailed reports, including photographs
- Reviewed loan documents to ensure accuracy and completeness of information provided
- Provided customer service support by responding promptly to inquiries from customers or lenders about mortgage field inspections
- Documented any discrepancies between actual conditions at the property site and those listed on loan applications or other documents
- Visited construction sites regularly to inspect progress of work being done on homes under renovation or new construction
- Documented condition of each building by carefully photographing key features.
Office Assistant/Manager
New World Enterprises
05.2023 - 05.2024
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies
- Greeted visitors, determined their needs and directed them to the appropriate personnel
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel
- Performed data entry tasks into various computer systems accurately and efficiently
- Answered phone calls and welcomed visitors to office
- Supervised staff members, organized schedules and delegated tasks
- Conducted initial phone screenings to determine if applicants met job requirements
- Reviewed resumes, applications, and other pertinent documents prior to interviews
- Observed body language and verbal cues during interviews to assess compatibility with company culture
- Recorded detailed notes of each interview to inform hiring decisions.
Executive Administrative Assistant
Sissie's Cleaning Servies
08.2020 - 07.2022
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary
- Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives
- Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
PCA/Caregiver
Primrose
08.2018 - 01.2019
- Assisted residents in daily care
Stay at Home Mom
01.2010 - 01.2016
- Stayed home to take care of my 2 children
CNA - Certified Nursing Assistant
Heritage Acres
01.2008 - 01.2010
- Worked in a nursing home, assisted 30 elderly patients daily, provided individualized and friendly care for residents, checked vital signs, served meals to residents, helped residents with showering, assisted residents with basic activities of daily living, aided in lifting residents when necessary, aided in transferring residents as needed, communicated details about resident's condition to the nurse in charge
Cashier/Cook
Taco John's
01.2002 - 01.2009
- Opened the restaurant, greeted customers, assisted customers in finding or ordering merchandise, handled customer complaints and concerns, counted out cash drawers, stocked shelves, rang up purchases, cooked and served food
Education
High school or equivalent in Basic and some college -
Hardin High School
Hardin, MT01.2007
Skills
- Customer Service
- Scheduling
- Call handling
- Payroll Processing
- Dedicated Team Player
- Schedule Management
- Excel spreadsheets
- Bank Deposit Reconciliation
- Strong Problem Solver
- Staff Management
- Time Management
- Documentation And Reporting
- Organizing and Categorizing
- Multi-line phone proficiency
- Office Management
- Strong interpersonal skills
- Valid Driver's License
- Quickbooks
- Administrative Support
- Bookkeeping
- Clerical Support
- File Maintenance
- Office Administration
- Employee Supervision
- Staff hiring
- Cash Handling
- Employee Scheduling
- Staff Training and Development
- Positive Attitude
- File Organization
- Data Entry
- Verbal Communication
- Mail handling
- Professional and mature
- Appointment Scheduling
- Front Office Management
- Relationship Building
- Invoice Processing
- Payment Processing
- Digital File Management
- Proofreading
- QuickBooks expert
- Human Resources Management (HRM)
References
References available upon request.
Timeline
Office Assistant
Powder Coating Plus Northwest
05.2024 - 08.2024
Mortgage Field Inspector
SG Services
05.2023 - 05.2024
Office Assistant/Manager
New World Enterprises
05.2023 - 05.2024
Executive Administrative Assistant
Sissie's Cleaning Servies
08.2020 - 07.2022
Front Desk Agent/General Manager
Baymont Inn and Suites
02.2019 - 08.2021
PCA/Caregiver
Primrose
08.2018 - 01.2019
Stay at Home Mom
01.2010 - 01.2016
CNA - Certified Nursing Assistant
Heritage Acres
01.2008 - 01.2010
Cashier/Cook
Taco John's
01.2002 - 01.2009
High school or equivalent in Basic and some college -
Hardin High School
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