Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SAMANTHA GOLL

San Antonio,Texas

Summary

Dynamic and compassionate professional with experience as a Summer Camp Counselor at Cdk Tae Kwon Do Culebra, excelling in child supervision and conflict resolution. Proven ability to foster a safe, engaging environment while enhancing camper experiences through effective communication and teamwork. Skilled in first aid and CPR, ensuring safety and well-being.

Developed strong customer service and multitasking skills in a high-paced environment. Demonstrates ability to manage multiple responsibilities while maintaining a positive and professional attitude. Seeking to transition into a new field, leveraging skills in effective communication and team collaboration.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Summer Camp Counselor

Cdk Tae Kwon Do Culebra
12.2022 - Current
  • Assisted campers with daily activities and provided guidance during recreational programs.
  • Maintained a safe and inclusive environment for all participants through active supervision.
  • Collaborated with team members to plan and execute engaging camp events and activities.
  • Developed conflict resolution skills by mediating disputes among campers effectively.
  • Taught Taekwondo to campers and ensured they were staying engaged.
  • Interacted with parents during drop-off and pick-up, and answered any questions they may have had.
  • Welcome new customers and provide them with information about the camp and its programs.
  • Adapted quickly to changing schedules and camper needs, ensuring smooth operation of daily activities.
  • Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.

Server

Las Palapas Restaurants
04.2025 - 06.2025
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed order processing and timely food delivery in a fast-paced environment.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Collaborated with kitchen staff to maintain workflow efficiency and quality standards.
  • Assisted in inventory management, monitoring stock levels for optimal service readiness.
  • Resolved customer complaints swiftly, enhancing dining experience and loyalty.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Microbiology And Immunology

The University of Texas At San Antonio
San Antonio, TX

Skills

  • Patience and empathy
  • Compassionate communication
  • Attention to detail
  • Child supervision
  • Active listening
  • Safety guidelines

  • First aid and CPR
  • Teamwork and collaboration
  • Multitasking
  • Equipment setup
  • Customer service
  • Problem solving

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Server

Las Palapas Restaurants
04.2025 - 06.2025

Summer Camp Counselor

Cdk Tae Kwon Do Culebra
12.2022 - Current

Microbiology And Immunology

The University of Texas At San Antonio
SAMANTHA GOLL