Samantha Golombek
Jackson,MI
Summary
Motivated professional with a strong work ethic and proven adaptability in fast-paced environments. Skilled in customer service, multitasking, and time management, consistently delivering positive experiences for clients. Experienced in technology roles, proficient in software development and system administration, with a commitment to continuous learning and organizational success. Effective communicator and team leader, dedicated to fostering strong relationships and achieving team goals.
Overview
23
23
years of professional experience
Work History
Assembly Line Worker
MACI - US Staffing
Parma, MI
04.2024 - 07.2024
- Adhered to standard operating procedures on assembly line while maintaining quality control standards.
- Ensured compliance with company policies and safety regulations at all times.
- Maintained clean and organized work areas to promote efficient workflow throughout shifts.
- Verified accuracy of assembled parts before advancing them for further processing.
- Reported safety hazards and defective parts encountered during assembly operations.
- Operated machinery, including drills, saws, and presses, according to manufacturer instructions.
- Created and maintained production schedules based on employee productivity and company needs.
- Collaborated with team members to complete projects under tight deadlines.
Patient Service Representative
Center For Family Health - US Staffing
JACKSON, MI
11.2023 - 03.2024
- Scheduled and confirmed patient appointments, optimizing provider availability and resource management.
- Verified insurance information and processed payments, ensuring financial accuracy for services rendered.
- Greeted patients upon arrival, directing them efficiently to appropriate areas for care.
- Maintained organized reception area while performing administrative duties such as filing and photocopying.
- Scanned documents into electronic health record system, maintaining accurate patient information.
- Responded promptly to patient inquiries regarding appointment changes or cancellations, enhancing communication.
- Ensured completion of necessary paperwork prior to patient visits and discharge processes.
- Collaborated with insurance companies to resolve billing discrepancies and ensure service coverage.
Kitchen Supervisor
Michigan Department of Corrections
JACKSON, MI
01.2023 - 08.2023
- Collaborated with supervisors on restaurant operations projects to enhance efficiency.
- Conducted performance evaluations of kitchen personnel to ensure quality standards.
- Monitored inventory levels of ingredients, supplies, and equipment for optimal operations.
- Trained new employees on cooking techniques, recipes, and food preparation methods.
- Assisted with menu planning, budgeting, and cost control processes in the kitchen.
- Enforced strict adherence to health codes and safety protocols in all practices.
- Developed and implemented strategies to enhance team performance and improve processes.
- Resolved customer complaints regarding food quality and service issues effectively.
Paraprofessional
DaVinci Primary Schools
JACKSON, MI
09.2022 - 12.2022
- Assisted educators in planning and preparing lessons for students.
- Facilitated communication between teachers, administrators, and parents regarding student progress.
- Implemented behavior management strategies tailored for individual students.
- Provided technical support to educators in utilizing new software and technology tools.
- Maintained accurate records of student attendance, grades, and progress reports.
- Participated in conferences to discuss student challenges and achievements.
- Conducted one-on-one tutoring sessions with students needing additional support.
- Developed creative learning activities that engaged diverse learners.
Closing Manager
SUBWAY®Restaurants
JACKSON, MI
05.2022 - 10.2022
- Monitored daily operations to ensure compliance with regulations and maintain standards.
- Performed quality control checks on completed files prior to submission for review.
- Maintained accurate records of all closed files following company policy.
- Resolved customer complaints promptly regarding the closing process.
- Managed staff processing loan applications and issuing titles effectively.
- Ensured strict adherence to all closing procedures and policies.
- Led team meetings and coaching sessions to enhance performance consistently.
- Appraised inventory regularly, placing orders to ensure well-stocked supplies.
Lab Assistant/Phlebotomist
Allegiance Henry Ford Hospital
JACKSON, MI
08.2018 - 02.2021
- Executed preventive maintenance on laboratory equipment to ensure optimal performance.
- Monitored quality control measures to verify accuracy of test results.
- Managed inventory of reagents and materials, ensuring adequate supplies for laboratory operations.
- Calibrated instruments according to manufacturer specifications to maintain precision.
- Maintained cleanliness and sanitation of workstations to prevent cross-contamination.
- Processed samples accurately while adhering to all safety protocols and regulations.
- Educated patients on blood draw techniques, promoting ease and cooperation during procedures.
- Collaborated with healthcare teams to enhance specimen collection processes and patient care.
CNA
Ridgecrest Nursing & Rehabilitation Center
JACKSON, MI
02.2018 - 02.2018
- Delivered exceptional customer service to patients, families, and guests.
- Ensured HIPAA compliance regarding information confidentiality.
- Monitored vital signs including pulse rate, respiration rate, and blood pressure.
- Administered medications under licensed nurse supervision.
- Facilitated communication between patients, families, and healthcare professionals.
- Provided assistance with activities of daily living such as bathing and dressing.
- Documented patient care services accurately in designated records.
- Educated patients on self-care techniques to promote independence.
Household Manager
Self-employeed
JACKSON, MI
03.2009 - 02.2018
- Organized and maintained cleanliness throughout home environment at all times.
- Coordinated appointments with medical, educational, and service providers as needed.
- Managed supply orders to ensure well-stocked pantry and linen closet.
- Scheduled necessary repairs and maintenance for household items promptly.
- Maintained up-to-date inventory of furniture, electronics, kitchenware, and linens.
- Supervised housekeeping staff to ensure timely and accurate task completion.
- Negotiated contracts with service providers to meet various household needs.
- Documented household bills and payments for efficient accounting processes.
Assembly Line Operator
Temp Agency's Time services and Kelly Services
Hillsdale, MI
06.2005 - 05.2009
- Collaborated with operators on assembly line to achieve daily productivity and accuracy goals.
- Tracked inventory levels to ensure sufficient supplies for production runs.
- Recorded production output data in logbooks and databases for accurate reporting.
- Adjusted machine settings to optimize production efficiency and minimize downtime.
- Inspected parts for defects, ensuring compliance with quality assurance standards.
- Operated automated machines, including robotic arms and conveyor systems, for efficient assembly.
- Sorted and placed materials according to predetermined sequences for streamlined operations.
- Supervised assembler teams, trained new employees on procedures, and evaluated performance.
Assistant Manager/Trainer Coordinator
Taco Bell
Hillsdale, MI
09.2004 - 03.2005
- Developed seasonal menus within budget constraints to enhance customer satisfaction.
- Trained and scheduled kitchen staff to optimize operations and reduce costs.
- Conducted weekly meetings to address performance issues and training opportunities.
- Resolved customer complaints promptly, ensuring high levels of service quality.
- Monitored kitchen operations for compliance with health and safety regulations.
- Analyzed customer feedback to identify improvement areas in food service.
- Managed inventory, ordered supplies, and tracked food production costs effectively.
- Implemented standard operating procedures for food service staff to streamline processes.
Kitchen Cook/Assistant Manager
Burger King
Hillsdale, MI
02.2001 - 04.2004
- Stocked kitchen with supplies, including food ingredients and cooking utensils.
- Maintained sanitation by cleaning surfaces, utensils, and equipment according to regulations.
- Guided preparation of various meats and seafood for optimal cooking results.
- Tracked daily food usage for accurate inventory management.
- Trained new cooks on meal preparation techniques and kitchen protocols.
- Prepared salads and cold dishes following established recipes.
- Implemented food safety procedures to ensure compliance with health standards.
- Conducted inspections of dishes prior to service to uphold quality control standards.
Education
CCMA, CNA,PCT,EKG Tech, Phlebotomy Tech - Medical
Premier Medical Academy
Jackson, MI06-2018
High School Diploma -
Onsted Schools
Onsted, MI05-2004
Skills
- Food safety and preparation
- Customer service and relations
- Time management and prioritization
- Team collaboration and leadership
- Employee training and development
- Recipe development and execution
- Problem solving and decision making
- Health regulations compliance
- Adaptability and flexibility
- Effective communication skills
- Attention to detail and accuracy
- Cleaning and sanitizing procedures
- Equipment inspection and maintenance
- Relationship building and rapport
- Professionalism and etiquette
- Data entry and document management
- Microsoft Office proficiency
- Research and analysis skills
- Scheduling and planning coordination
- Basic accounting principles
- Medical terminology knowledge
- Front office management practices
- Patient scheduling and registration
- Insurance verification processes
- Payment processing accuracy
- Office administration tasks
- Appointment coordination efficiency
- HIPAA compliance awareness
- Workflow optimization strategies
References
References available upon request.
Timeline
Assembly Line Worker
MACI - US Staffing
04.2024 - 07.2024
Patient Service Representative
Center For Family Health - US Staffing
11.2023 - 03.2024
Kitchen Supervisor
Michigan Department of Corrections
01.2023 - 08.2023
Paraprofessional
DaVinci Primary Schools
09.2022 - 12.2022
Closing Manager
SUBWAY®Restaurants
05.2022 - 10.2022
Lab Assistant/Phlebotomist
Allegiance Henry Ford Hospital
08.2018 - 02.2021
CNA
Ridgecrest Nursing & Rehabilitation Center
02.2018 - 02.2018
Household Manager
Self-employeed
03.2009 - 02.2018
Assembly Line Operator
Temp Agency's Time services and Kelly Services
06.2005 - 05.2009
Assistant Manager/Trainer Coordinator
Taco Bell
09.2004 - 03.2005
Kitchen Cook/Assistant Manager
Burger King
02.2001 - 04.2004
CCMA, CNA,PCT,EKG Tech, Phlebotomy Tech - Medical
Premier Medical Academy
High School Diploma -
Onsted Schools
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