Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Gomez

Chicago,IL

Summary

Hi there, I am Samantha Gomez! I am strong, adaptive, well- rounded individual who would love to pursue a career with your amazing company. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Staff Member

Culver's Restaurant
Lyons, IL
01.2021 - 12.2024
  • Communicated effectively with customers regarding their inquiries or complaints.
  • Worked with cross-functional teams to achieve goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Answered phone calls and routed correspondence to appropriate staff members.
  • Cleaned and sanitized food preparation areas, equipment, utensils, dishes and silverware.
  • Stocked supplies such as food items, beverages and paper goods.
  • Followed health and safety standards for proper food handling techniques.

Staff Member

Nothing Bundt Cakes
Lagrange, IL
05.2023 - 10.2024
  • Greeted customers and provided excellent customer service.
  • Operated cash register accurately and efficiently during transactions.
  • Checked food quality before serving it to customers.
  • Maintained cleanliness of work areas throughout shift.
  • Demonstrated ability to multitask in a fast-paced environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.

Receptionist

Richards Middle School
Chicago, IL
05.2021 - 08.2024
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.

Sales Associate

That Girl Boutique
Worth, IL
01.2022 - 12.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.

Elevator Operator

Chicago White Sox
Chicago, IL
04.2022 - 08.2022
  • Operated elevator cars in accordance with safety regulations and laws.
  • Monitored passengers entering and exiting the elevators, ensuring their safe travel.
  • Maintained records of all elevator trips, including number of passengers transported.
  • Greeted passengers courteously and answered questions regarding building services.
  • Coordinated with other staff members for smooth operation of the facility's elevators.

Education

High School Diploma -

Marist High School
Chicago Heights, IL
05-2022

Some College (No Degree) - Criminology

Northern Illinois University
Dekalb, IL

Skills

  • Advanced [Software] knowledge
  • Cleaning and organization
  • Materials restocking
  • File Management
  • Visitor reception
  • Cash Handling
  • Cleaning skills
  • Scheduling and Coordination
  • Customer service understanding
  • Sales experience
  • Customer Support
  • Schedule Coordination
  • Customer service expertise
  • Adaptive

Timeline

Staff Member

Nothing Bundt Cakes
05.2023 - 10.2024

Elevator Operator

Chicago White Sox
04.2022 - 08.2022

Sales Associate

That Girl Boutique
01.2022 - 12.2022

Receptionist

Richards Middle School
05.2021 - 08.2024

Staff Member

Culver's Restaurant
01.2021 - 12.2024

High School Diploma -

Marist High School

Some College (No Degree) - Criminology

Northern Illinois University

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Samantha Gomez