Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samantha Guambana

Bronx ,NY

Summary

Proven to excel in high-pressure environments, I leveraged my exceptional customer service and cash register operation skills at Quality Chef Inc, ensuring order accuracy and fostering customer loyalty. My patience and ability to multitask not only enhanced team efficiency but also significantly increased repeat business, showcasing my reliability and commitment to excellence.

Overview

3
3
years of professional experience

Work History

Restaurant Cashier

Quality Chef Inc
09.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Took walk-in, pick up and delivery orders and ensuring their orders are taken accurately and quickly.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise needed for orders.
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
  • Developed strong rapport with regular customers, contributing to increased repeat business.
  • Conducted hourly rounds to wipe tables, stock utensils and condiments to ensure everything is presentable for customers.

Caregiver

S & J Staffing
06.2021 - 03.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Education

Criminology

Borough of Manhattan Community College of The City University of New York
New York, NY

Skills

  • Patience and Tolerance
  • Excellent customer service
  • Reliability and punctuality
  • Supply Restocking
  • Customer Service
  • Honest and Dependable
  • Cash Register Operation
  • Cleaning and sanitizing
  • Order Taking
  • Merchandise Packaging

Languages

Spanish
Limited Working

Timeline

Restaurant Cashier

Quality Chef Inc
09.2022 - Current

Caregiver

S & J Staffing
06.2021 - 03.2022

Criminology

Borough of Manhattan Community College of The City University of New York

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Samantha Guambana