Samantha Gordon
Johnstown,PA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
21
21
years of professional experience
1999
1999
years of post-secondary education
1
1
Certification
Work History
Cashier/Front End Associate
Walmart
Johnstown, Pa
09.2024 - Current
- Processed customer transactions efficiently at a major retail chain.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area daily.
- Collaborated with team members to ensure smooth operations during busy hours.
- Monitored inventory levels at registers and reported discrepancies promptly.
- Provided excellent customer service to enhance shopping experience consistently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
Night Staff Member
The Christian Home of Johnstown
Johnstown, Pa
07.2019 - Current
- Monitored resident safety and well-being during overnight hours.
- Assisted residents with personal care and daily living activities.
- Maintained cleanliness in common areas and resident rooms.
- Provided emotional support to residents through active listening.
- Completed nightly reports detailing any unusual occurrences that happened during shift hours.
- Responded quickly to emergency situations with an appropriate course of action.
- Assisted with training new night staff employees as needed.
Cashier/cook
Coney Island Lunch
Johnstown, Pa
04.2004 - 07.2017
- Maintained accurate cash drawer throughout shifts.
- Assisted customers with menu selections and inquiries.
- Handled food orders and ensured prompt service delivery.
- Resolved customer complaints courteously and professionally.
- Trained new cashiers on register operations and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Greater Johnstown High School
Johnstown , PaSome College (No Degree) - Medical Terminology
Penn Highlands Community College
Johnstown , PaSkills
- Cash handling
- Point of sale operations
- Customer inquiries
- Conflict resolution
- Team collaboration
- Time management
- Active listening
- Emergency response
- Emotional support
- Training and mentoring
- Time management skills
- Cash register operation
- Organizational growth
- Professionalism and courtesy
- Customer relations
Certification
- Cpr certification,fingerprint clearance, child abuse clearance
Timeline
Cashier/Front End Associate
Walmart
09.2024 - Current
Night Staff Member
The Christian Home of Johnstown
07.2019 - Current
Cashier/cook
Coney Island Lunch
04.2004 - 07.2017
Greater Johnstown High School
Some College (No Degree) - Medical Terminology
Penn Highlands Community College
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