Samantha Greco
New York,New York
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
12
12
years of professional experience
Work History
Flight Operations Manager
Beto Airways Corp.
Opa-Locka, FL
03.2020 - Current
- In charge of managing and catering jet airplanes, Customer Service direct point of contact.
Assistant Manager
Gansevoort Hotel
New York, NY
06.2019 - 03.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Monitored security and handled incidents calmly.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Cocktail Server
Coconut Creek Casino
Coconut Creek, FL
01.2018 - 06.2019
- Hard rock casino.
- In charge of fulfilling all customer’s necessities.
- VIP customers.
- Customer Service direct point of contact.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Flight Operations Manager
Beto Airways Corp.
Opa-Locka, FL
09.2015 - 01.2018
- In charge of managing and catering jet airplanes, Customer Service direct point of contact.
Executive Assistant
P-Global Argentina S.R.L
01.2007 - 09.2011
- Customer service direct point of contact.
- In charge of promoting new ideas and organizing all executive events, travel accommodations and meetings for the company and their contractors and/or customers.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
- Created expense reports, budgets and filing systems for management team.
- Managed residential properties and prepared homes for clients prior to arrival.
- Prepared and staged properties for customers.
- Filed paperwork and organized computer-based information.
- Oversaw daily household activities for traveling clients.
- Managed residential property issues and prepared homes prior to client arrival.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Screened personal and business calls and directed to appropriate party.
- Answered high volume of phone calls and email inquiries.
Education
English
Inlingua
Aventura01.2014
MBA - Accounting And Business Management
Roberto Giusti De San Isidro
Buenos Aires Argentina11.2006
Skills
- Business administration
- Operations management
- Staff supervision
- Employee scheduling
Languages
Spanish
Native or Bilingual
Timeline
Flight Operations Manager
Beto Airways Corp.
03.2020 - Current
Assistant Manager
Gansevoort Hotel
06.2019 - 03.2020
Cocktail Server
Coconut Creek Casino
01.2018 - 06.2019
Flight Operations Manager
Beto Airways Corp.
09.2015 - 01.2018
Executive Assistant
P-Global Argentina S.R.L
01.2007 - 09.2011
English
Inlingua
MBA - Accounting And Business Management
Roberto Giusti De San Isidro
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