Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samantha Velazquez

Santa Barbara

Summary

Dynamic retail professional with a proven track record at Marshalls, excelling in customer service and fostering loyalty. Skilled in time management and proficient in point-of-sale transactions, I consistently enhance customer experiences and train team members to uphold high standards. Reliable and friendly, I thrive in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Marshalls
11.2024 - Current

Greeted customers and helped with product questions, selections, and purchases.

Helped customers complete purchases, locate items, and join reward programs.

Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Answered questions about store policies and addressed customer concerns.

Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Cashier

Taco Bell
06.2021 - 11.2024

Am familiar with and proficient in the use of safe food handling techniques.

Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying

trash cans.

Provide outstanding customer service to all customers who enter the store.

Add up all of the payments I've received throughout the day.

Handled point-of-sale transactions such as checks, cash, debit and credit card purchases, and refunds.

Counted cash in the register drawer to keep the register balanced at the start and end of each shift.

Trained team members to work as cashiers in accordance with company policies and procedures.

Clean and close the shop on a regular basis.

Education

Liberal Arts And Sciences

Santa Barbara City College
Santa Barbara, CA
08-2026

Skills

  • Customer service
  • Time management
  • Teamwork and collaboration
  • Reliability and punctuality
  • Store opening and closing
  • Friendly and helpful

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Marshalls
11.2024 - Current

Cashier

Taco Bell
06.2021 - 11.2024

Liberal Arts And Sciences

Santa Barbara City College