Samantha Gullens
Raynham,MA
Summary
Empathetic individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds and providing trauma informed care. Strong advocate for those in need and committed to providing the best therapeutic care to those in need of mental health services.
Overview
8
8
years of professional experience
Work History
Therapeutic Support Specialist
Justice Resource Institute
06.2023 - Current
- Assisted clients in setting achievable goals related to personal growth, recovery, or symptom management based on individual needs assessment results.
- Developed rapport with challenging clients through empathetic listening and genuine concern for their wellbeing.
- Collaborated with families and caregivers to provide support and resources for clients'' continued growth.
- Coordinated care with other providers to ensure seamless transitions between services for optimal client support.
- Managed crisis situations with sensitivity, de-escalating conflicts while maintaining the safety of all involved parties.
- Provided timely documentation of clinical interventions, progress notes, and treatment plan updates for accurate recordkeeping.
- Maintained strict adherence to ethical guidelines and regulations, ensuring confidentiality and respect for clients at all times.
- Conducted regular case reviews with colleagues allowing us to share insights into best practices across our caseloads.
Site Coordinator
Town Of Raynham
05.2022 - 06.2023
- Created an inviting space for students to relax or participate in recreational activities during their free time before or after classes.
- Implemented conflict resolution strategies when needed to maintain a safe and welcoming atmosphere among students in the after-school program.
- Incorporated social-emotional learning into daily activities to enhance students'' self-awareness, decision-making skills, and empathy.
- Adapted existing programs based on evaluations results to better meet the needs of current participants.
- Provided training, guidance and ongoing support to program staff.
RELIEF STAFF-Total Achievement Program (TAP)
Justice Resource Institue
05.2021 - 06.2023
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts
- Provide trauma informed care for children with mental illness and underserved youth.
- Contributed to a positive therapeutic environment through empathetic listening and non-judgmental support for clients'' emotional experiences.
- Built trust and rapport with compassionate approach.
- Documented therapeutic goals and client progress.
CHILDCARE PROVIDER
Raynham Athletic Club
09.2019 - 02.2021
- Managed safety and security of all children under care
- Enforced rules and managed behavior through developmentally appropriate discipline
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Monitored entrances and exits to maintain safety and organized environments
- Kept all areas neat, clean and properly sanitized.
CAMP COUNSELOR
The Bridge Center
06.2018 - 01.2019
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies
- Factored-in abilities, needs and interests of participants in development of events and programs
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity
- Worked with campers individually and in groups to teach social, emotional, and problem-solving skills
- Worked with 5-10 campers weekly with issues such as mood disorders, PTSD and anxiety.
PERSONAL CARE ASSISTANT
ARC
05.2016 - 03.2018
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Monitored clients' overall health and well-being and noted any significant changes
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
Bachelor of Science - Psychology
BRIDGEWATER STATE UNIVERSITY
Bridgewater, MA05.2022
High School Diploma -
BRIDGEWATER RAYNHAM REGIONAL HIGH SCHOOL
Bridgewater, MA01.2018
Skills
- Depression coping strategies
- Anxiety reductions and coping strategies
- Building rapport
- Crisis Intervention
- Treatment Planning
- Group therapy facilitation
- Multicultural Competence
- Trauma informed care
Volunteer Experience
-Special Olympics Volunteer/Coach
-Massachusetts Aggression Reduction Center (MARC): Undergraduate research intern
References
References available upon request
Affiliations
- Psi Chi
Timeline
Therapeutic Support Specialist
Justice Resource Institute
06.2023 - Current
Site Coordinator
Town Of Raynham
05.2022 - 06.2023
RELIEF STAFF-Total Achievement Program (TAP)
Justice Resource Institue
05.2021 - 06.2023
CHILDCARE PROVIDER
Raynham Athletic Club
09.2019 - 02.2021
CAMP COUNSELOR
The Bridge Center
06.2018 - 01.2019
PERSONAL CARE ASSISTANT
ARC
05.2016 - 03.2018
Bachelor of Science - Psychology
BRIDGEWATER STATE UNIVERSITY
High School Diploma -
BRIDGEWATER RAYNHAM REGIONAL HIGH SCHOOL
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