Samantha Haese
Reedsville,WI
Summary
Compassionate and organized clinical support professional with experience assisting healthcare teams, supporting patient care, and maintaining accurate documentation. Recognized for strong attention to detail, clear communication, and the ability to remain calm and dependable in high-pressure clinical settings.
Overview
5
5
years of professional experience
Work History
Clinical Support Assistant
Advocate Aurora Health-Two Rivers, WI
Two Rivers, WI
07.2024 - Current
- Streamlined administrative operations by efficiently handling medical faxes, ensuring accurate and prompt communication between healthcare providers and their offices.
- Executed patient care responsibilities by preparing examination rooms, taking vital signs, and aiding providers throughout medical procedures.
- Enhanced patient comfort and support through effective communication and a commitment to professionalism.
- Coordinated preparation of examination rooms and medical equipment to support clinical staff in delivering patient care.
- Tracked and assessed medical supply inventory to maintain optimal stock levels and prevent shortages.
- Contributed to process improvements that enhanced operational efficiency within the clinic.
- Maintained a clean and organized clinical environment to promote patient safety and comfort.
- Performed routine office tasks necessary for office operation and presentation.
- Enhanced teamwork among staff members through active participation in meetings focused on improving quality of care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Imaging Patient Assistant
Advocate Aurora Health-Two Rivers, WI
Two Rivers, WI
11.2022 - 06.2023
- Facilitated timely imaging services for patients undergoing CT scans, MRI scans, X-ray imaging, and injections, contributing to efficient patient care in various settings. Enhanced operational efficiency by managing supply inventory and maintaining cleanliness of imaging areas. Collaborated with imaging technicians to optimize workflow during procedures. Streamlined patient communication through effective use of Epic for tracking arrivals and managing requests. Ensured prompt processing of image requests and fax communications, supporting inter-facility collaboration. Actively participated in portable X-ray procedures and assisted in surgical settings, showcasing commitment to team success.
Resident Assistant (RA)
Shady Lane Nursing Care Center-Manitowoc, WI
Manitowoc, WI
03.2021 - 11.2022
- The Caregiver/RA will promote dignity and respect to residents and complete job duties while working in a team environment practicing good communication and cooperation. The Caregiver/RA will provide compassionate care while assisting residents with activities of daily living. The Caregiver/RA Activity Aide will assist with cares and be a part of the exciting activities that take place at our Skilled and Assisted Living facility.
Education
High school diploma - undefined
Valders High School
Valders, WI06-2021
Skills
- Compassionate assistance
- Computer operation
- Clerical experience
- HIPAA
- Attention to detail
- Microsoft Office
- Microsoft Outlook
- Medical scheduling
- Medical imaging
- Organizational skills
- Typing
- Customer service
- Google Workspace
- Bookkeeping
- Microsoft Excel
- Appointment scheduling
- Computer skills
- Senior care
- Patient interaction
- Insurance verification
- Multitasking
- Medical assisting
- Time management
- Medical terminology
- Office experience
- Correspondence management
- Administrative experience
- Medication administration
- Communication skills
- Epic
- Spreadsheet conditional formatting
- Team collaboration
- Multitasking proficiency
Timeline
Clinical Support Assistant
Advocate Aurora Health-Two Rivers, WI
07.2024 - Current
Imaging Patient Assistant
Advocate Aurora Health-Two Rivers, WI
11.2022 - 06.2023
Resident Assistant (RA)
Shady Lane Nursing Care Center-Manitowoc, WI
03.2021 - 11.2022
High school diploma - undefined
Valders High School