Dynamic Team Leader at Jack in the Box, adept at enhancing service delivery and ensuring compliance with food safety standards. Skilled in team motivation and problem-solving, I successfully managed inventory to reduce waste by 20%, while training staff to excel in customer service and operational efficiency.
Work History
Assistant Manager
8 Years 2 Months
Jack in the Box | 08.2018 - Current
Supervised daily operations to ensure compliance with company standards and procedures.
Trained and mentored staff on best practices for customer service and food safety protocols.
Streamlined inventory management processes to reduce waste and enhance supply chain efficiency.
Developed employee schedules to optimize labor costs while meeting staffing requirements.
Conducted regular performance evaluations, providing constructive feedback to foster team development.
Analyzed sales data to identify trends, driving informed decision-making for operational improvements.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Team Leader
12 Years
Jack in the Box | 10.2014 - Current
Oversaw team operations to guarantee efficient service delivery and compliance with food safety standards.
Trained new staff on operational procedures and customer service best practices.
Managed inventory levels, ensuring availability of supplies while minimizing waste.
Collaborated with management on scheduling to optimize labor efficiency during peak hours.
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