Samantha Haley
Summary
- Graduate, Registered Nurse - License # RN808039
- Hardworking employee with 10 years experience in hospitality and customer service.
- Delivered attentive, costumer focused service.
- Exceptional interpersonal skills
- Strong work ethic
- Ability to thrive in fast-paced, high-stress environments
- Communicates effectively in both oral and written forms
- Dedicated to provide safe, patient-centered care
- Committed to ongoing professional development
- Lends a helping hand wherever possible
Overview
9
9
years of professional experience
Work History
Waitress
Millers Restaurant
10.2008 - 11.2017
- Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Adapted to fast-paced environment by efficiently managing multiple tables and customer requests.
- Supported team members during peak hours to enhance overall dining experience for guests.
- Participated in training sessions to improve knowledge of restaurant policies and service techniques.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Associate of Applied Science - Nursing
Butler County Community College
Butler, PA 05-2025
High School Diploma -
Karns City High School + Pennsylvania Cyber Charter School
Karns City, PA06-2011
Skills
- Flexible and Versatile
- Caring
- Punctual
- Dedication
- Motivation
- Loyalty
- Trustworthy
- Compassionate care
- Appreciate constructive criticism
- Organization
- Communication
- Basic Life Support Certified
Clinical Experience
Spring 2025
- Preceptorship at Grove City Hospital - Emergency room | 96 hours
- Allegheny Valley Hospital - Medical Surgical | 150 hours
Fall 2024
- Butler Memorial Hospital - Telemetry Unit | 140 hours
- Butler Memorial Hospital - Psychiatric Unit | 10 hours
Spring 2024
- ACMH Hospital, Kittanning - Medical Surgical Unit | 70 hours
- Butler Memorial Hospital - Labor & Delivery, Postpartum | 40 hours
- UPMC Children's Hospital of Pittsburgh - Pediatrics | 40 hours
Fall 2023
- Butler Memorial Hospital - Medical Surgical Unit | 100 hours
Timeline
Waitress
Millers Restaurant
10.2008 - 11.2017
Associate of Applied Science - Nursing
Butler County Community College
High School Diploma -
Karns City High School + Pennsylvania Cyber Charter School