Samantha Hancock
Palmdale,CA
Summary
Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations.
Reliable worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
8
8
years of professional experience
Work History
Housekeeping Cleaner
Fresh Start Housekeeping Services
Lancaster, California
03.2017 - Current
- Prepared rooms for gatherings and arranged decorations, media equipment and furniture for social or business functions.
- Communicated with customers about requests for additional supplies or cleaning services.
- Completed services in timely matter
- Deep cleaning residential properties for move in/out
- Prep homes to be staged for realtors
Volunteer
Red White & Blue Thrift Store
Quartz Hill, CA
09.2023 - 02.2024
- Provided assistance to staff in the daily operations of the organization
- Recieve donations helped with pricing amd distribute merchandise in store
- Tag clothing
- Greeted guests and offered assistance in finding specific departments or personnel.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Collaborated with other volunteers to create a positive work environment.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
Education
High School Diploma -
Jerann Bowman Highschool
Canyon Country, CA06-2006
Skills
- Room preparation
- Deep cleaning
- Inventory management
- Customer communication
- Supply restocking
- Event setup
- Safety compliance
- Time management
- Team collaboration
- Customer service
- Problem resolution
- Attention to detail
- Task prioritization
- Efficient cleaning techniques
- Proper chemical usage
- Waste disposal
- Bathroom cleaning
- Window cleaning
- Stain removal
- Communication
- Laundry expertise
- Polishing surfaces
- Kitchen cleaning
- Restocking supplies
- Upholstery care
- Dusting techniques
- Odor control
- Surface disinfection
- Sanitization procedures
- Interior and exterior cleaning
- Teamwork
- Supply inventory management
- Vacuuming and sweeping
- Kitchen sanitizing
- Complex Problem-solving
- Hospitality background
- Safe cleaning with chemicals
- Mopping and buffing floors
- Basic maintenance
- Budget control
- Focused and detail-oriented
- Excellent oral and written communication
- Tile and grout care
- Resident support
- Dusting furniture
- Eco-friendly cleaning
- Closet detailing
- Inventory control
- Donation processing
- Collaboration skills
- Item pricing
- Cleanliness
- Store maintenance
- Visual displays
- Community engagement
- Flexible schedule
- Empathy and patience
- Cross-cultural design
- [State] Driver's license
- Conflict resolution
- Donation management
- Answering phones
- Adaptability and dependability
Timeline
Volunteer
Red White & Blue Thrift Store
09.2023 - 02.2024
Housekeeping Cleaner
Fresh Start Housekeeping Services
03.2017 - Current
High School Diploma -
Jerann Bowman Highschool