Summary
Overview
Work History
Skills
Timeline
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Samantha Hargis

Egg Harbor City

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

18
18
years of professional experience

Work History

Bartender

Breezes
06.2024 - 09.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Head Bartender

Lower Bank Tavern
02.2013 - 05.2024
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Closed out cash register and prepared cashier report at close of business.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Head Bartender

Holiday Inn
01.2007 - 11.2012
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.

Skills

  • Cash handling
  • Inventory management
  • Customer service
  • Drink preparation
  • Upselling techniques
  • Team collaboration
  • Bar sanitation
  • Communication skills
  • Highly reliable
  • Team player attitude

Timeline

Bartender

Breezes
06.2024 - 09.2024

Head Bartender

Lower Bank Tavern
02.2013 - 05.2024

Head Bartender

Holiday Inn
01.2007 - 11.2012
Samantha Hargis