Samantha Harris
Perryville,MO
Summary
Organized and dedicated team member with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
21
21
years of professional experience
Work History
Readiness NCO
Missouri Army National Guard
12.2019 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed and maintained courteous and effective working relationships.
Training Non-Commissioned Officer
Missouri Army National Guard
06.2016 - 12.2019
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Developed and implemented effective lesson plans to cover necessary material.
- Trained and licensed over 200 employees to enhance success in field operations.
- Onboarded as many as 6 new staff members per month.
- Acted as training subject matter expert and provided extensive technical support to different departments.
- Adjusted instructional strategies according to student needs and understanding of material.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Established personnel qualifications and coordinated onboarding activities.
- Created tracking systems for incapacitated or inactive Marines.
- Provided coaching and mentoring to employees.
- Created and oversaw 10 training programs for operations.
- Identified training needs and planned classes accordingly.
- Established and maintained quality control standards.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 76%.
Supply NCO
Missouri Army National Guard
10.2013 - 06.2016
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
- Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
- Streamlined inventory management processes to reduce supply chain costs and improve efficiency.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Monitored supplier performance for compliance with contract terms and quality standards.
- Created and implemented comprehensive supply chain management strategies.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Provided supply chain guidance to team of 200 employees.
- Reduced inventory levels and improved supply chain visibility using strategic initiatives.
- Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
- Forecasted and managed annual operating budget for every location.
- Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
- Devised and maintained an up-to-date database of supplier and vendor performance metrics.
- Applied insights of global economics and marketing to implement pricing strategies and channels.
Administrative NCO
Missouri Army National Guard
11.2002 - 10.2013
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Established foundational processes for business operations.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Initiated strategy to drive company growth and increase market share and profitability.
Education
Business Administration And Management
Three Rivers Community College
Poplar Bluff, MOHigh School Diploma -
Bloomfield High School
Bloomfield, MO05.1996
Skills
- Analytical Thinking
- Team building
- Problem-Solving
- MS Office
- Organizational Skills
- Excellent Communication
- Task Prioritization
- Dependable and Responsible
- Customer Relations
Timeline
Readiness NCO
Missouri Army National Guard
12.2019 - Current
Training Non-Commissioned Officer
Missouri Army National Guard
06.2016 - 12.2019
Supply NCO
Missouri Army National Guard
10.2013 - 06.2016
Administrative NCO
Missouri Army National Guard
11.2002 - 10.2013
Business Administration And Management
Three Rivers Community College
High School Diploma -
Bloomfield High School
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