Samantha Harris

Hours worked: 40 hrs per week

• Met patients with professional but upbeat friendly approach and provided knowledgeable assistance.
• Scheduled & maintained appointments, in office and by phone
• Processed co-pays/payments
• Check insurance eligibility
• Obtained imaging and referral authorizations
• Directed patients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions.
• Responded to telephone inquiries from patients, hospitals, pharmacies and others.
• Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
• Managed medical records and requests by sending, scanning, tracking and checking accuracy of files and requests.
• Identified requestors for medical records as patient, provider, insurance or other.
• Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
• Screened and verified visitors for identification credentials and purpose of visit to maintain security and confidentiality in accordance with organization and HIPPA.
• Experience with Medent and CPSI medical computer systems, along with insurance web sights.

Hours worked: 40 hrs or more per week

• Leading, training, guiding and motivating to develop an effective sales team
• Strong communication and multi tasking skills
• Assist in the hiring process and train new associates
• Tracking, filing, managing paperwork and money
• Computer management
• Effectively run and operate all aspects of the store as leading manager
• Planned and executed tasks for development of self and associates
  
  

Hours worked: 40hrs or more per week

• Perform in a supervisory manor in the absence of head cashier and or manager
• Cover any overrides or cash pick ups
• Assist in training new employees
• Key holder to cash office and drawers
• Greet all customers
• Assist customers on sales floor and register
• Operating computer systems
• Handling customer transactions
• Strive to sell memberships and extended service plans to each qualifying product
• Assist in replenishment
• Assist in setting up displays and advertisements for upcoming sale events
• Manage paperwork, files and other office duties
• Keep a clean work place
• Answer phones
• Handle money, deposits, safe, and other cash office duties