Samantha Harris
Tyler,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Accounting Clerk
Atlas Credit Company Inc.
11.2021 - 06.2023
- Streamlined accounts payable processes by implementing efficient invoice management and payment tracking systems.
- Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Collaborated effectively with cross-functional teams on projects involving financial data analysis and budgetary considerations.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
Pet Care Manager
Lucky's Yellow Rubber Ducky
10.2016 - 09.2021
- Enhanced customer satisfaction by providing personalized pet care services and addressing specific needs.
- Streamlined operations for increased efficiency, managing daily schedules and assigning tasks to staff members.
- Reduced client complaints by implementing strict quality control measures and ensuring adherence to pet care guidelines.
- Improved team performance through regular training sessions, workshops, and hands-on learning experiences.
Shift Manager
McDonald's
01.2015 - 10.2016
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Crew Trainer
McDonald's
07.2014 - 12.2014
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Reduced employee turnover by fostering a supportive and engaging learning environment.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Education
High School Diploma -
West Monroe High School
West Monroe, LA05.2015
Skills
- General Ledger Entries
- Recordkeeping
- File Maintenance
- Account Reconciliation
- Team Collaboration
- Bookkeeping
- Time Management
- Confidentiality
- Adaptability
- Attention to Detail
- Organizational Skills
- Customer Service
Timeline
Accounting Clerk
Atlas Credit Company Inc.
11.2021 - 06.2023
Pet Care Manager
Lucky's Yellow Rubber Ducky
10.2016 - 09.2021
Shift Manager
McDonald's
01.2015 - 10.2016
Crew Trainer
McDonald's
07.2014 - 12.2014
High School Diploma -
West Monroe High School
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