Samantha Hazelwood
Placerville,CA
Summary
I am a hard working employee with several years of communication in customer service, multitasking, and time management abilities. Devoted to giving every customer/co-worker a positive experience when working with me. I am very motivated to learn new tasks to further my future as well as eager to utilize my skills across diverse settings. Seeking entry-level opportunities to enhance my abilities while contributing to company growth.
I am confident that I will deliver appropriate judgement to all difficult tasks and for them to be handled with maturity.
A quick learning and consistent individual ready to experience new challenges.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Main Street Melters
Placerville, CA
01.2019 - Current
- Provided exceptional customer service by anticipating guest needs before they arise.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Veterinary Receptionist
Placerville Animal Wellness
PLacerville, CA
08.2019 - 12.2022
- Checked in patients prior to their appointment with the veterinarian or technician.
- Provided support to veterinary technicians by preparing necessary documents before each appointment.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Prepared invoices for services rendered at the clinic and collected payments from clients.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Organized patient's information in filing system.
Tribal Gaming Commission Receptionist
Shingle Springs Rancheria
Shingle Springs, CA
09.2017 - 12.2019
- Compiled data from various sources into organized reports for management review.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Updated daily log book with information about visitors entering the premises.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
Education
High School Diploma -
Casa Grande High School
Petaluma, CA05-2014
Skills
- Data Entry
- File Management
- Scheduling
- Information Protection
- Positive and professional
- Multitasking and prioritization
- Organization skills
- Strategic Planning
- Eager to learn new tasks
- Personable and consistent
Affiliations
- I enjoy helping others and being involved the community
- Hiking with my two dogs
- Tending to my garden
- Spending time with my family
Timeline
Veterinary Receptionist
Placerville Animal Wellness
08.2019 - 12.2022
Restaurant Manager
Main Street Melters
01.2019 - Current
Tribal Gaming Commission Receptionist
Shingle Springs Rancheria
09.2017 - 12.2019
High School Diploma -
Casa Grande High School
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