SAMANTHA HEARTSILL
Sawyerville,AL
Summary
Adaptable professional with 15 years of work experience and proven knowledge of leadership, problem-solving, service, time management, and workflow prioritization.
Overview
1
1
year of post-secondary education
14
14
years of professional experience
Work History
Daycare Worker
Puddle Jumpers
Greensboro, AL
11.2025 - Current
- Supervised daily activities for children in a safe and nurturing environment.
- Planned and implemented engaging educational activities and playtime schedules.
- Monitored children's behavior, ensuring compliance with safety guidelines and rules.
- Prepared and served meals for children
- Received and put away delivery orders
Emerging Store Manager
Walgreens
Tuscaloosa
01.2024 - 09.2025
- Managed daily store operations and ensured compliance with company policies.
- Oversaw inventory management and maintained product availability on shelves.
- Trained and developed team members to enhance customer service skills.
SHIFT LEAD
WALGREENS
Tuscaloosa, USA
12.2021 - 01.2024
- Cultivated and maintained work culture through team building and positive interactions.
- Ensured adherence to company standards and policies, modeling behavior for team members.
- Coached team members during shifts, promoting accountability and enhancing performance.
- Used company tools and resources to train employees.
- Managed inventory levels and minimized loss, following company systems and guidelines.
- Complied with company standards and policies, setting example for team members.
- Participated in leadership meetings to develop new policies and procedures.
- Worked cooperatively with teams to accomplish business goals and objectives.
- Provided customer feedback to management, informing operational improvements and fostering brand loyalty.
KITCHEN MANAGER
LAPEER ENTERPRISES
Greensboro, USA
10.2012 - 12.2021
- Monitored food preparation and presentation to enforce adherence to portion sizes and quality standards.
- Scheduled staff hours and allocated resources to maximize team member performance.
- Coordinated kitchen workflow to optimize supply usage and preparation time.
- Reviewed menus and analyzed recipes to identify cost-saving opportunities in labor and overhead.
- Scheduled staff hours and allocated resources to enhance team member productivity and service quality.
- Investigated and resolved complaints regarding food quality and service.
- Established standards for personnel performance and customer service.
- Reviewed menus and analyzed recipes to assess labor and overhead costs.
- Coordinated kitchen workflow to streamline supply usage and reduce preparation time.
- Executed food preparation and service tasks, which included cooking, clearing tables, and serving food and drinks.
- Cooked food by tasting and smelling it to ensure palatability and flavor conformity.
- Counted money and made bank deposits.
Education
EMT - Emergency Medicine
Alabama Fire College
Tuscaloosa, AL 04.2026 - 08.2026
Studied Field - MEDICAL CODING AND BILLING
SHELTON STATE COMMUNITY COLLEGE
Tuscaloosa, AL 08.2003 - 05.2004
Skills
- Operations management
- Inventory Control
- Operational oversight
- Food Safety and Sanitation
- Employee coaching
- Task Delegation
- Team Member Motivation
- Customer Engagement
- Customer Loyalty
Certification
- BLS/CPR
- NREMT
- Pharmacy Technician (12/3/25)
Timeline
EMT - Emergency Medicine
Alabama Fire College
04.2026 - 08.2026
Daycare Worker
Puddle Jumpers
11.2025 - Current
Emerging Store Manager
Walgreens
01.2024 - 09.2025
SHIFT LEAD
WALGREENS
12.2021 - 01.2024
KITCHEN MANAGER
LAPEER ENTERPRISES
10.2012 - 12.2021
Studied Field - MEDICAL CODING AND BILLING
SHELTON STATE COMMUNITY COLLEGE
08.2003 - 05.2004