Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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SAMANTHA HEBERT

Kirkland,WA

Summary

Customer-focused barista position interest with 5 years of experience particularly in starbucks' menu drinks using an automatic espresso machine. Very interested in advancing my coffee knowledge especially in manual espresso machines. Natural and kind leader once established and confident in role and all areas of responsibility. Self proficient, clean, safe, creative and precise. Dependable to excell and do the very best possible in any given role.

Overview

11
11
years of professional experience

Work History

Caterer

Compass
Redmond
04.2024 - Current
  • Contributed to a high-paced kitchen environment, ensuring timely and efficient food preparation and delivery; Maintained cleanliness and adhered to food safety standards to ensure proper food handling and hand off; plan, pre set, and execute design and set up of catering event; Provide on time delivery, wait staff and bar tending services as needed for each event assigned daily.

Yard Hand

Dunn Lumber
Bellevue
06.2022 - 04.2024
  • Promptly respond to calls to load customer's vehicles with the appropriate purchased materials, and answering product questions; utilize forklift certification to safely move, load and unload raw materials throughout work space; Use work provided software to monitor work load and plan out daily objectives; Conduct general clean up of entire yard and facilities to maintain safe working environment; Organize/stock product and raw material to keep display area clean.

Security Officer

Allied Universal Security Services
Redmond
10.2021 - 06.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority; Conducted regular patrols of key areas to spot and control security concerns; Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Green Cleaner

SEATTLE EARTH GREEN CLEANING
06.2021 - 10.2021
  • I provided clients with an excellent detail clean from initial, routine; This required me to strive for perfection in time constrained limits.

CNA

KLINE GALLAND
08.2020 - 06.2021
  • This was a challenging health care position requiring me to provide the best care to residents in an assisted living facility; I assisted residents with daily activities of living as well as care to those in the memory care unit requiring more strenuous amounts of care; I used the time when covid-19 struck to help a community that would be one of the most vulnerable; Bringing joy and comfort to those in their later stages of life; Utilized communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Customer Service/Maintenance Supervisor

Cinemark Theaters
01.2014 - 01.2020
  • In my many years with this company I learned skills that ultimately helped me in future careers; I did regular cash handling, greeting and assisting guests, maintenance in cleanliness of all areas of the facility; Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction; Ability to adapt to unexpected encounters and situations; Problem solving; Deliver exceptional customer service; Proficient in POS systems; Excellent multitasker; Respect and cooperation, maintain privacy and confidentiality; Respect for coworkers and active appreciation for policies workplace.

Education

High school diploma -

Sammamish High School
Bellevue, WA
06.2016

Skills

  • excellent customer service and awareness
  • conversant in Spanish
  • 5 years of coffee brewing equipment knowledge
  • avid coffee drinker
  • proficient multitasking
  • organization and cleanliness
  • passion for delicious creative coffee
  • Practice and application of safety
  • knowledgeable in POS systems
  • Physical endurance
  • Self-sufficient
  • Reliable team member
  • Time management - prioritizing tasks and using my time efficiently
  • Excellent attention to detail

Affiliations

  • House plant mama
  • indoor/outdoor boulder rock climbing
  • Snowboarding
  • outdoor activities and exploring

Timeline

Caterer

Compass
04.2024 - Current

Yard Hand

Dunn Lumber
06.2022 - 04.2024

Security Officer

Allied Universal Security Services
10.2021 - 06.2022

Green Cleaner

SEATTLE EARTH GREEN CLEANING
06.2021 - 10.2021

CNA

KLINE GALLAND
08.2020 - 06.2021

Customer Service/Maintenance Supervisor

Cinemark Theaters
01.2014 - 01.2020

High school diploma -

Sammamish High School

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SAMANTHA HEBERT