Samantha Hebert
Ellijay,GA
Summary
Exceptional customer service skills and a strong work ethic. Proven ability to manage high-volume dining environments while ensuring order accuracy and guest engagement. Adept in cash handling and point-of-sale operations, consistently enhancing the dining experience through teamwork and professionalism.
Overview
2026
2026
years of professional experience
Work History
Server
Kizuna Japanese
01.2019 - Current
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Provided excellent customer service by promptly taking and delivering orders.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Accurately processed payments using point-of-sale systems for seamless transactions.
- Adapted quickly to fast-paced environment, managing multiple tables effectively.
- Gained knowledge of menu items to provide informed recommendations to guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Toccoa Riverside Restaurant
2016 - 2018
- Provided excellent customer service by promptly taking and delivering orders.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Accurately processed payments using point-of-sale systems for seamless transactions.
- Adapted quickly to fast-paced environment, managing multiple tables effectively.
- Gained knowledge of menu items to provide informed recommendations to guests.
- Supported team members during peak hours to maintain service quality and efficiency.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender
PourHouse
08.2011 - 2017
- Crafted and served a diverse range of cocktails, adhering to PourHouse standards for quality and presentation.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Gilmer High School
Ellijay, GA2011
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- High volume dining
- Team collaboration
- Order accuracy
- Supply restocking
- Suggestive selling
- Point of sale operation
- Shift management
Timeline
Server
Kizuna Japanese
01.2019 - Current
Bartender
PourHouse
08.2011 - 2017
Server
Toccoa Riverside Restaurant
2016 - 2018
Gilmer High School
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