Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Samantha Henderson

Mt. Pleasant,TX

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

32
32
years of professional experience

Work History

Supervisor

East Texas Support Services
03.2011 - 04.2022
  • Supervise drivers
  • Transport Medical clients to and from Dr. and Dialysis appointments
  • Maintain the cleanliness on all vehicles
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet company targets.
  • Maintained clean and well-organized vehicles to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Provided reporting for analysis and support of decision-making.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted routine inspections to check quality and compliance with company specifications.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Verified that drivers completed required safety training and attended quarterly driver safety meetings.
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.

Food Safety Inspector

United State Department Of Agriculture
06.2008 - 08.2009
  • Familiar with the State and Federal laws required to be followed in Agricultural process
  • Maintained all records of inspection work carried
  • Enforced all the Food and Agriculture Regulations when necessary
  • Communicated concerning various enforcement issues
  • Understood federal, state and local food safety regulations and monitored adherence during inspections.
  • Verified compliance with food safety quality systems and regulatory guidelines.
  • Evaluated employees' compliance with personal hygiene standards and food handling Good Manufacturing Practices.
  • Determined whether establishment' compliance plans satisfied environmental health and food safety requirements.
  • Checked facilities for compliance with sanitation and disposal procedures as part of comprehensive inspections.
  • Adhered to HACCP protocols to evaluate risk level of food-related items and record results.
  • Execute Sanitation Standard Operation Plan effectively to prevent unsanitary conditions and adulteration of product
  • Assessed agricultural products for quality control and contamination.
  • Verified that processed uncooked food products were free of contamination.

Quality Assurance Production Control Leader

Pilgrim Pride
10.1990 - 06.2008
  • Monitored all operations that affected quality
  • Supervised and guided inspectors , and other staff
  • Devised procedures to inspect and report quality assurance issues
  • Assure the reliability and consistency of production by checking processes and final output.
  • Wrote, reviewed and approved documents to preserve quality assurance.
  • Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
  • Analyzed quality management system metrics to identify trends, lead improvement projects and prepare third-party inspections and audits.
  • Performed internal audits to maintain operating procedure and regulatory standards compliance.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with USDA and Establishment standards.
  • Recorded, analyzed, and distributed statistical information.
  • Inspected products and worker progress throughout production.
  • Implemented new quality assurance and customer service standards
  • Preform Pre-Op with USDA Inspector before operation of the starting of the shift.
  • Enforce the SSOP regulation prevented by the USDA and Establishment .
  • Enforce the HACCP. regelation prevented by the USDA and Establishment.
  • Temperature check on raw and fully cooked produce with a calibrated thermometer multiple time thru out the shift as required by USDA and Establishment.
  • Weight check on produce with a calibrated scale thru out the shift as required by USDA and Establishment.

Education

Associate of Science - Microcomputers

Northeast Texas Community College
Mount Pleasant, TX

Skills

  • Communication
  • Self-motivated
  • Time Management
  • Responsible
  • Management skills
  • Document
  • Observe
  • Operational Efficiency and Safety
  • Microsoft Word
  • Safe Work Methods
  • Verify

Accomplishments

  • CPR certifiedApril 2021Sanitary Standard Operating Procedures(SSOP) certifiedJune 2008Hazard Analysis and Critcal Control Points (HACCP)June 2008

Timeline

Supervisor

East Texas Support Services
03.2011 - 04.2022

Food Safety Inspector

United State Department Of Agriculture
06.2008 - 08.2009

Quality Assurance Production Control Leader

Pilgrim Pride
10.1990 - 06.2008

Associate of Science - Microcomputers

Northeast Texas Community College

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Samantha Henderson