Samantha Hermosillo
Boulder Creek,USA
Summary
Detail-oriented and service-driven professional with extensive experience in fast-paced, customer-facing roles. Proven ability to handle confidential information, maintain accurate records, and operate POS systems with precision. Seeking to transition into an administrative position where strong communication, attention to detail, and organizational skills can support operational efficiency and enhance internal team support.
Overview
8
8
years of professional experience
Work History
Bartender
Humble Sea Brewing
01.2022 - Current
- Provide friendly and efficient customer service in a fast-paced brewery environment
- Operate Toast POS system for accurate order processing and payment transactions
- Serve beverages and assist customers with menu selections
- Ensure guest satisfaction through attentive service and a welcoming atmosphere
Shop/Wholesales Manager
Mountainside
04.2021 - 10.2022
- Oversaw daily retail operations, including inventory management, merchandising, and scheduling staff
- Managed wholesale accounts, processed bulk orders, and coordinated delivery logistics with vendors and clients
- Handled cash flow, daily deposits, and reconciliation using POS systems
- Tracked product trends and maintained stock levels to ensure customer satisfaction and sales goals
- Maintained accurate sales and inventory records for both in-store and wholesale operations
Event Coordinator
Surfrider
01.2020 - 04.2023
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Bartender
The Crepe Place
02.2017 - 01.2022
- Created welcoming environment for visiting guest providing a memorable dining experience
- Demonstrated flexibility in regard to work assignments and work schedule
- Demonstrated the ability to multi-task at a fast pace while dealing with various stations and individuals
Education
Paralegal program -
De Anza College
Cupertino, CA06-2026
Skills
- Data entry and record keeping
- Customer communication
- Attention to detail
- Fast-paced multitasking
- Strong work ethic
- Event Coordination
- Time Management
- Order processing
- Proficient in Slack for team communication and collaboration
- Payment transactions
- Well-versed in Microsoft Office
- Inventory management
- Merchandising
- Scheduling
- Wholesale accounts
- Delivery logistics
- Workflow management
- Daily deposits
- Reconciliation
- Product trends tracking
- Stock level maintenance
- Sales records management
- Flexibility
- Event calendar management
- Schedule organization
Timeline
Bartender
Humble Sea Brewing
01.2022 - Current
Shop/Wholesales Manager
Mountainside
04.2021 - 10.2022
Event Coordinator
Surfrider
01.2020 - 04.2023
Bartender
The Crepe Place
02.2017 - 01.2022
Paralegal program -
De Anza College
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