Samantha Hernandez
Oxnard,CA
Summary
Experienced professional seeking a career aligned with personal goals and passions. Skilled in management, administration, and non-profit organizations. Looking to leverage expertise in a role that fully utilizes training and skills to contribute to company success.
Overview
18
18
years of professional experience
Work History
CB Supervisor
County of Ventura
03.2013 - Current
- Client Benefit Supervisor responsibilities include planning, assigning, and evaluating work of CBS teams under direct supervision of team ranging from 4 to 15 staff.
- Provide liaison with representatives from other co-located agencies.
- Answer inquiries from staff, members of the public, vendors, and contractors regarding eligibility and services provided.
- Compile, analyze, and interpret data and legislative and program changes to determine appropriate staffing levels, operational mandates, sets benchmarks, and measures work performance.
- Perform research on a variety of topics related to eligibility.
- Prepare staff and management reports using automated systems, manuals and other reference materials.
- Work on specialized projects assigned by management in a multitude of areas including conducting surveys, researching topics and issues at county and state level, writing reports, analyzing data, and preparing statistical and narrative reports.
Store Manager
Fresh and Easy
11.2010 - 03.2013
- While I was employed with Fresh and Easy I was a full-time manager store manager
- As a manager I worked and maintained four departments while running a store of 21 employees as well as their schedules and work throughout the day
- I provided great customer service and managed my team with pride
- I also attended multiple promotional training courses such as Hiring Skills, Living Service and Human Resource classes through the company
- I was responsible for writing the schedule, shrink, waste, payroll, data entry, cash office, e-mailing and faxing reports, and any other miscellaneous tasks my Store Manager or District Manager might have had for me
- I was given the task of charging the weekly ad, space range changes and price integrity
- I used team building exercises and problem-solving methods daily
- I was expected to motivate myself and my team and keep my shop in top condition
Part-time Key Carrier
Smart and Final
02.2007 - 11.2010
- As a part-time manager my responsibilities include but were not limited to, managing the store in the absence of my store manager, helping run five different departments, managing all money throughout the day as well as during closing, data entry, managing employees and their breaks, documenting inventory, order for the store, preparing the ad, and building displays, handling customer service and preparing special orders
- I was expected to multi-task and perform with the up most professionalism
Education
Business Professional Program -
Cal Lutheran University
Thousand Oaks, CA10.2024
AA/AS - Social Science
Ventura College
Ventura, CA07.2013
AA/AS - Human Services
Ventura College
Ventura, CA07.2013
AA/AS - Criminal Services
Ventura College
Ventura, CA07.2013
Skills
- Computers
- Microsoft Office
- Sign Language
- Bilingual Spanish
- Typing
- Soft skills
- Communication
- Staff Development
- Training and mentoring
- Operations Management
- Data Analytics
Extra
- Board member for North Side Pony League, Amanda Faegan, (916) 207-8837, Grace Blas, (805) 824-3210
- Volunteer at Our Lady of Guadalupe Church, Guillermo Hernandez, (805) 469-6674
- AYSO Board Member, Monica
- Seaside Softball Board Member, Gary James
References
- Sergio Prado (805) 790-6082
- Grace Blas (805) 824-3210
- Ada Armenta, (805) 587-6711
Currentcareerlevel
Client Benefit Welfare Supervisor
Timeline
CB Supervisor
County of Ventura
03.2013 - Current
Store Manager
Fresh and Easy
11.2010 - 03.2013
Part-time Key Carrier
Smart and Final
02.2007 - 11.2010
Business Professional Program -
Cal Lutheran University
AA/AS - Social Science
Ventura College
AA/AS - Human Services
Ventura College
AA/AS - Criminal Services
Ventura College
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