Samantha Hernandez
Phoenix,AZ
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Oak view group
Hospitality Staffing
Phoenix, Arizona
10.2025 - Current
- Directed team at the designated stand to maintain seamless operations.
- Executed day-to-day duties with accuracy and efficiency, ensuring operational reliability.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Concessions stand worker
Unique Staffing Associates/ Levy restaurants;Cashier
Phoenix, Arizona
11.2021 - 11.2024
- Demonstrated excellent customer service at public gatherings, efficiently receiving orders and completing tasks. Checked and stocked supplies in a fridge and on the countertop while maintaining cleanliness of the stand and the surrounding area.
- Processed cash, card, and mobile payments at busy concession counters.
- Operated concession register for Levy restaurant service stands and event guests.
- Prepared menu items using safe food handling and sanitation procedures.
- Provided services at Footprint Center, Delivered services at Chase Field, Facilitated services at Mullet Arena, Provided services at Hohokam Stadium, Assisted with spring training events, Delivered services at Levy Restaurants, Provided services at Az Stadiums
Unarmed security event Guard
Pride groups, llc.
10.2023 - 11.2023
- Monitored Pride Groups event entrances for credentialed guest access and safety compliance.
- Checked bags and personal items for prohibited items at venue checkpoints.
- Assisted in event day preparation and execution to ensure smooth operations. Protect guests, staff and venue ownership group assets by watching for security breaches at vital checkpoints.
- Phoenix Pride festival Downtown phx, Phoenix zoo lights Central Phoenix.
IHOP waiter/waitress
IHOP
Chandler
09.2023 - 09.2023
- Greeted guests, seated them, provided menu recommendations, took and delivered orders, and cleared tables to ensure a positive dining experience. Completed 5-day training program before leaving due to injury.
Education
High school or equivalent -
Cesar Chavez High school
Laveen, Arizona 08.2013 - 05.2016
Skills
- Food safety
- Food safety practices
- Customer service - 5 years
- Teamwork - 8 years
- Leadership - 5 years
- Management skills - 5 years
- Time management skills - 5 years
- Multitasking - 5 years
- Problem solving
- Communication skills
- Strong work ethic skills - 5 years
- Food safety
- Point-of-Sale register
- Concession operations
- Customer service
- Event service
- Clear communication
- Leadership presence
- Problem resolution
- Friendly, positive attitude
- Problem-solving
- Leadership
- Communication
Timeline
Oak view group
Hospitality Staffing
10.2025 - Current
Unarmed security event Guard
Pride groups, llc.
10.2023 - 11.2023
IHOP waiter/waitress
IHOP
09.2023 - 09.2023
Concessions stand worker
Unique Staffing Associates/ Levy restaurants;Cashier
11.2021 - 11.2024
High school or equivalent -
Cesar Chavez High school
08.2013 - 05.2016