SAMANTHA HERRERA
Multiskilled (Vet)
Norwalk,CT
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
ShapeUp
08.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Greeted customers and helped with product questions, selections, and purchases
- Helped customers complete purchases, locate items, and join reward programs
Drive-Thru Cashier
Taco Bell
08.2024 - Current
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Resolved problems with orders quickly and offered refund or replacement.
- Promoted company loyalty program to customers, increasing membership rates over time.
Retail Sales Associate /Coffee Barista
Massanutten Resort
06.2024 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Cashier
C Town Market
12.2023 - 02.2024
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Receptionist
Sunshine Hostel
10.2023 - 11.2023
- I volunteered as a receptionist at a hostel, acquiring proficiency in hotel reservation systems
- I provided customer service in various languages, managed hotel operations, and occasionally participated in cleaning duties.
Food and Beverage Team Leader
Six Flags Darien Lake
07.2021 - 09.2023
- I went to work like an exchange student and this was my tasks performed: food and beverage operator, customer services, cleaning tasks, cashier.
Bakery entrepreneurship
Il Dolce Classico
1 2020 - 7 2020
- Evaluated emerging market trends to identify potential investment opportunities that aligned with overall business objectives.
- Expanded client base by developing and implementing effective marketing strategies tailored to target audiences.
- Enhanced brand recognition by creating high-quality marketing materials that showcased unique product offerings.
- Expertise in a variety of dessert types (cakes, pastries, tarts, etc.).
- Knowledge of advanced pastry techniques (tempering chocolate, making ganache, sugar work).
- Precision in measuring ingredients and following recipes accurately.
- Proficiency in using baking equipment and tools, such as ovens, mixers, and decorating tools.
Cashier
Minimarket Latinos
08.2018 - 12.2018
- Manage and control cash register.
- Provide excellent customer service.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
Education
Bachelor of Veterinary Medicine -
University of the Americas
Unified Sciences Bachelor's Degree - undefined
Santa María Eufrasia
Skills
Multiskilled
Organized
Money Handling
Teamwork and Collaboration
Problem-Solving
Customer Assistance
Languages
Spanish
Native or Bilingual
English
Full Professional
Italian
Elementary
Timeline
Retail Sales Associate
ShapeUp
08.2024 - Current
Drive-Thru Cashier
Taco Bell
08.2024 - Current
Retail Sales Associate /Coffee Barista
Massanutten Resort
06.2024 - 08.2024
Cashier
C Town Market
12.2023 - 02.2024
Receptionist
Sunshine Hostel
10.2023 - 11.2023
Food and Beverage Team Leader
Six Flags Darien Lake
07.2021 - 09.2023
Cashier
Minimarket Latinos
08.2018 - 12.2018
Bakery entrepreneurship
Il Dolce Classico
1 2020 - 7 2020
Bachelor of Veterinary Medicine -
University of the Americas
Unified Sciences Bachelor's Degree - undefined
Santa María Eufrasia
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