Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Hesler

Villa Rica,GA

Summary

Driven and dynamic professional with proven expertise in customer service and staff management, honed at Fairfield Clubhouse. Excelled in fostering client loyalty and maintaining meticulous cleanliness, showcasing strong multitasking and clear communication. Demonstrated ability to lead teams effectively, ensuring operational excellence and compliance with health standards.Due to a dog attack may 2023 I was left with significant injuries and needed to make a career chAnge. I have exceled through my phlebotomy certification program and look forward to learning more and Continuing to grow in the medical field.

Overview

5
5
years of professional experience

Work History

Bartender/Server Supervisor

Fairfield Clubhouse
01.2020 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Veterinary Assistant Intern

Obedient by Nature
01.2018 - 03.2023
  • Handled laboratory tasks such as preparing samples for testing, running bloodwork analysis machines, and recording results for veterinarian review.
  • Supported veterinarians with diagnostic tests to ensure accurate diagnosis and appropriate treatment plans for patients.
  • Improved clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and animal housing facilities.
  • Provided compassionate care for hospitalized animals, administering medications as directed by the veterinarian team.
  • Facilitated smooth daily operations by maintaining equipment and stocking necessary supplies throughout the clinic.
  • Ensured accurate record-keeping by diligently updating patient charts with relevant information from exams, treatments, and follow-up appointments.

Education

GED -

West Georgia Tech
04.2012

Phlebotomy Technician - Phlebotomy

West Georgia Tech College
11.2023

Skills

  • Strong multitasking
  • Customer Service
  • Team player attitude
  • Clear and effective communication
  • Patience and Tolerance
  • Outgoing Personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Organizational ability
  • Complex Problem-Solving
  • Handling Difficult Customers
  • Professional Appearance
  • Sales expertise
  • Inventory
  • Staff Management
  • Fast Learner
  • Honest and Dependable
  • Teamwork and Professionalism
  • Collaboration and Teamwork
  • Hospitality and Guest Service
  • Calm and Composed

Timeline

Bartender/Server Supervisor

Fairfield Clubhouse
01.2020 - 05.2023

Veterinary Assistant Intern

Obedient by Nature
01.2018 - 03.2023

GED -

West Georgia Tech

Phlebotomy Technician - Phlebotomy

West Georgia Tech College
Samantha Hesler