SAMANTHA HICKS
TERRE HAUTE,IN
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
11
11
years of professional experience
Work History
Cashroom Associate
Continental Canteen
Terre Haute, IN
05.2024 - Current
- Verified credit card charges against purchase receipts for accuracy.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Processed shipments received from vendors according to established protocols.
- Trained new associates on store operations, policies, and procedures.
Manager
Bargain Bins of Terre Haute
Terre Haute, IN
04.2022 - 09.2023
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
Doordash Driver
DoorDash
Terre Haute, IN
02.2022 - 04.2022
- Store food in designated containers and storage areas to prevent spoilage
- Present bills and accept payments
- Package take-out foods or serve food to customers
Service Coordinator
Meijer
Terre Haute, IN
01.2020 - 02.2022
- Resolve customers complaints regarding sales and services
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
Guest Service Representative
Thorntons
Terre Haute, IN
08.2018 - 01.2020
- Monitor meters and pressure gauges to determine consumption rate variations, temperatures, and pressures
- Record instrument readings and operational changes in operating logs
- Check to ensure that appropriate changes were made to resolve customers problems
Housekeeper
Holiday Inn Express and Suites
Terre Haute, IN
02.2018 - 08.2018
- Keep storage areas and carts well-stocked, clean, and tidy
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Clean rooms, hallways, corridors, lobbies, lounges, restrooms, elevators, stairways, locker rooms, and other work areas so that health standards are met
Waitress/Hostess
IHOP
Terre Haute, IN
04.2017 - 02.2018
- Take orders from patrons for food and beverages
- Check with customers to ensure that they are enjoying their meals, and take action to correct any problems
- Collect payments from customers
Cashier/Sales Associate
Walmart
Terre Haute, IN
10.2015 - 12.2017
- Ran register and processed monetary transactions
- Opened and ticketed return items
- Interacted with customers in a professional manner
Cashier/Cook
Burger King
West Terre Haute, IN
02.2014 - 10.2015
- Processed transactions and collected payments
- Verified customer disputes and recorded them for management
- Provided efficient fast service
- Followed safety procedures
Education
High School Diploma -
West Vigo High School
Terre Haute, INSkills
- Preparing reports
- Multiple priorities management
- Customer service
- POS system operation
- Customer interaction
- Oral communication
- Service assistance
- Reliable and punctual
- New teller training
Occupationallicensescertificatesandtraining
Driver's License, 06/01/18, 01/01/25
Timeline
Cashroom Associate
Continental Canteen
05.2024 - Current
Manager
Bargain Bins of Terre Haute
04.2022 - 09.2023
Doordash Driver
DoorDash
02.2022 - 04.2022
Service Coordinator
Meijer
01.2020 - 02.2022
Guest Service Representative
Thorntons
08.2018 - 01.2020
Housekeeper
Holiday Inn Express and Suites
02.2018 - 08.2018
Waitress/Hostess
IHOP
04.2017 - 02.2018
Cashier/Sales Associate
Walmart
10.2015 - 12.2017
Cashier/Cook
Burger King
02.2014 - 10.2015
High School Diploma -
West Vigo High School