Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Samantha Hill

Hope Mills,NC

Summary

Dynamic Registered Nurse with extensive experience at UNC Health Southeastern, specializing in CVOR and Labor & Delivery. Demonstrated leadership in quality improvement initiatives and compassionate patient care, fostering collaboration among multidisciplinary teams. Proficient in sterile techniques and committed to ongoing education, enhancing patient outcomes through effective communication and support.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Registered Nurse, CVOR

UNC Health Southeastern
01.2022 - Current
  • Participated in ongoing professional development to stay current with best practices in CVOR nursing care.
  • Participated actively in quality improvement initiatives aimed at enhancing efficiency levels within the CVOR department.
  • Coordinated preoperative assessments, ensuring all necessary tests were completed before surgery.
  • Facilitated seamless transitions between different phases of the surgical process by maintaining open lines of communication among the CVOR team members.
  • Increased patient satisfaction by providing empathetic support and comprehensive education throughout the surgical experience.
  • Developed strong working relationships with multidisciplinary team members, promoting collaboration for improved patient outcomes.
  • Mentored new nurses, fostering teamwork and skill development within the department.
  • Maintained a sterile operating environment, adhering to strict infection control protocols.
  • Educated family members and caregivers on patient care instructions.

Registered Nurse, Labor and Delivery

Cape Fear Valley Medical Center
06.2021 - 12.2021
  • Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
  • Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
  • Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
  • Supported physicians in both planned and emergency Cesarean section procedures.
  • Assessed infant health directly after birth using APGAR and monitored health for specified amount of time for any changes in status.
  • Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
  • Educated family members and caregivers on patient care instructions.

Senior Customer Service Representative /Utility Billing Clerk

City of Lumberton
02.2016 - 04.2019
  • Utility billing for commercial and residential accounts.
  • Provided backup support during peak periods or staff shortages to ensure seamless service delivery to clients at all times.
  • Established strong rapport with customers.
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Demonstrated excellent multitasking abilities by managing multiple concurrent tasks while ensuring timely completion.
  • Engaged clients in person and over phone to answer questions and address complaints.
  • Enhanced customer satisfaction by promptly addressing and resolving complex inquiries and complaints.
  • Translated daily for Spanish speaking customers.

Education

Bachelor of Science - Nursing

Fayetteville State University
07-2023

Associate of Science - Nursing

Robeson Community College
Lumberton, NC
05-2021

Skills

  • Sterile technique expertise
  • Team leadership
  • Professionalism and ethics
  • Compassionate patient care
  • Continuing education commitment
  • Intraoperative monitoring
  • Collaboration with surgeons
  • Infection control practices

Certification

  • Advanced Cardiac Life Support Certification (ACLS)
  • Basic Life Support Certification (BLS)

Languages

Spanish
Native or Bilingual

Timeline

Registered Nurse, CVOR

UNC Health Southeastern
01.2022 - Current

Registered Nurse, Labor and Delivery

Cape Fear Valley Medical Center
06.2021 - 12.2021

Senior Customer Service Representative /Utility Billing Clerk

City of Lumberton
02.2016 - 04.2019

Bachelor of Science - Nursing

Fayetteville State University

Associate of Science - Nursing

Robeson Community College

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Samantha Hill