Samantha Hinkel
Lakebay
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Pacific Endometriosis and Pelvic Surgery
06.2023 - 07.2025
- Greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for patients and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Sales Associate
Dolly Mama Boutique
09.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Front Desk Receptionist
Gig Harbor Family Dentistry
09.2019 - 06.2022
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Education
Peninsula High School
Purdy, WASkills
- Customer service
- Attention to detail
- Time management
- Effective communication
- Initiative-taking
- Skilled in word, excel and EHR systems
- Entry-level accounting
- Punctual and reliable
Timeline
Front Desk Receptionist
Pacific Endometriosis and Pelvic Surgery
06.2023 - 07.2025
Sales Associate
Dolly Mama Boutique
09.2022 - 06.2023
Front Desk Receptionist
Gig Harbor Family Dentistry
09.2019 - 06.2022
Peninsula High School
Similar Profiles
MARIE KURSCHNERMARIE KURSCHNER
Specialty Care Registered Nurse at UW Health - Advanced Pelvic Surgery ClinicSpecialty Care Registered Nurse at UW Health - Advanced Pelvic Surgery Clinic
Shantorria L. CampbellShantorria L. Campbell
Registered Medical Assistant at Gynecologic Oncology of Tallahassee | Southeastern Urogynecology and Pelvic SurgeryRegistered Medical Assistant at Gynecologic Oncology of Tallahassee | Southeastern Urogynecology and Pelvic Surgery
Katie HaysKatie Hays
File Clerk/Rescheduler/Front Desk Supervisor at Mid Atlantic Pelvic Surgery AssociatesFile Clerk/Rescheduler/Front Desk Supervisor at Mid Atlantic Pelvic Surgery Associates
Jena AbellJena Abell
Division Manager at Hemley's Septic Tank CleaningDivision Manager at Hemley's Septic Tank Cleaning
Michael LawMichael Law
Maintenance 1 at Key Pen ParksMaintenance 1 at Key Pen Parks