Samantha Hinkle
Chicago,ILLINOIS
Summary
Dedicated and dependable park professional with years of experience working with the Chicago Park District. Strong communication skills with the ability to work effectively with peers, supervisors, and community members. Highly organized and detail-oriented with extensive experience maintaining clean, safe, and welcoming environments. Proven ability to manage responsibilities efficiently, support daily operations, and contribute positively to team success. Committed to providing excellent service and maintaining high standards of cleanliness and organization.
Overview
41
41
years of professional experience
Work History
Special Recreational Leader
Chicago Park District
Chicago, IL
09.2025 - Current
- Help guide organize adapted sports, games, arts and crafts, and music for participants with disabilities.
- Offering one-on-one or group assistance to ensure participants can fully engage in activities.
- Enforcing safety standards during activities, including swimming, sports crafts or trips.
- Helping with, and, tasks, such as managing equipment and assisting with equipment.
Attendant
Chicago Park District
Chicago, IL
07.2019 - 09.2025
- Assisted in maintaining cleanliness and safety of park facilities.
- Provided customer service by addressing visitors concerns.
- Operated and maintained park equipment to ensure functionality.
- Set up and broke down recreational areas for events and activities.
- Monitored park areas for safety hazards, reporting issues promptly.
- Supported special events through logistical coordination and participant assistance.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Contributed to a positive work atmosphere by maintaining open communication with coworkers and supervisors.
- Executed daily tasks such as restocking supplies, and assisting customers with questions or concerns.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Managed inventory of supplies, ensuring all necessary items were always available for guest use.
- Assisted my coworkers with their programs if needed extra help.
- Work well with peers, and communicate well.
- Worked with cleaning floor machines, power washer and keeping up with our locker room to keep our customers satisfied.
Waitress/server/cashier/supervisor
Baker Square
Chicago, IL
06.1985 - 07.2018
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed order accuracy and timely delivery to enhance dining experience.
- Collaborated with team to maintain cleanliness and organization of dining area.
- Assisted in training new staff on menu offerings and service protocols.
- Adapted to high-pressure situations, maintaining professionalism during peak hours.
- Participated in team meetings to discuss performance improvement strategies and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
William Howard Taft
Chicago, ILSkills
- Senior programs
- Able to lift weight
- Able to work cleaning machinery
- Child programming
- Working with public
- Food handling
- Safety training
- Disability services
- Activity planning
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving
- Cleaning and sanitizing
- Multitasking
- CPR certification
- Organizational skills
- Effective communication
- Conflict resolution
Timeline
Special Recreational Leader
Chicago Park District
09.2025 - Current
Attendant
Chicago Park District
07.2019 - 09.2025
Waitress/server/cashier/supervisor
Baker Square
06.1985 - 07.2018
High School Diploma -
William Howard Taft