Samantha Hoegerman
Nashville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Relationship Manager
Heartland Payment Systems
Roanoke, VA
05.2023 - Current
- Develops and maintains strong relationships with clients to ensure satisfaction and loyalty.
- Provides ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Develops strategies to attract new customers while retaining existing ones.
- Maintains accurate records of all sales activities using CRM software systems.
- Performs product demos at conferences, meetings, seminars, or other venues as necessary.
Sourcing Analyst II
Ferguson Enterprises PLC
Remote
01.2021 - Current
- Utilizes data from multiple sources to create and maintain dynamic tools, reports and statistics that result in data driven decisions
- Uses analytical models and mathematical analysis to create and maintain key performance metrics
- Manages distribution network, logistics, trade compliance and warehouse management
- Maintains and develops databases, and logistic systems, with up-to-date supplier and product information
- Manages supplier lead times, commit dates, and ship dates
- Works with international logistics to identify and implement freight consolidation and trans load opportunities
- Builds, documents and streamlines business processes, audits, and tools to improve efficiency and effectiveness
- Assists with business case development by conducting research and collecting data
- Participates in system development life cycle from requirements analysis through system implementation.
Product Data Coordinator II
Ferguson Enterprises PLC
Newport News, VA
06.2019 - 01.2021
- Proficient in maintaining product information, and adding new products to the master system using Stibo Systems Platform (STEP)
- Extensive teamwork with other QAs, Category Managers, Supply Chain, and vendors
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
Accounts Receivable Coordinator III
Ferguson Enterprises PLC
Newport News, VA
09.2015 - 06.2019
- Proven strong 10-key and data entry dexterity with both speed and accuracy
- Demonstrated ability to analyze complex issues and resolve challenges
- Processed incoming payments in accordance with established financial policies.
Education
Associate of Science - Information Technology
Thomas Nelson Community College
05.2015
Skills
- Power BI (DAX)
- Workday
- SQL
- ERP
- Unix
- InforNexus
- Multitasking
- Motivation
- Time Management
- Communication
- Network Development
- Customer Needs Assessment
- Territory Sales
- Lead Prospecting
- Lead Generation
- Customer Retention
- Proposal Development
- Relationship Building
- Closing Sales
- Product and Service Knowledge
- Global Logistics
- Project Management
- Supply Chain Management
- Microsoft Office 365
Timeline
Relationship Manager
Heartland Payment Systems
05.2023 - Current
Sourcing Analyst II
Ferguson Enterprises PLC
01.2021 - Current
Product Data Coordinator II
Ferguson Enterprises PLC
06.2019 - 01.2021
Accounts Receivable Coordinator III
Ferguson Enterprises PLC
09.2015 - 06.2019
Associate of Science - Information Technology
Thomas Nelson Community College
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