Samantha Holland

- Selected to participate in a supervised research group on Jane Austen and the Future of the Humanities with Professor Michael Kramp.

- Collaborate with peers on projects examining Jane Austen's impact on different cultures, worldly changes, and media receptions throughout the globe, interacting with scholars in Australia, Russia, Iceland, and the United States.

- Participated actively in weekly meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities, with the goal of publication and conference presentation.

- Mail customers daily invoices via email and accounting systems, keeping charges accurate and timely in mailing invoices.

- Create and mail account statements monthly, pursuing past due accounts and keeping accounts clear.

- Match receipts with supporting invoices for payment application and to assist in reconciling accounts.

- Analyze financial data to identify overdue or upcoming due accounts; assist in preparing reports for collections or follow-up.

- Interact professionally with customers regarding account questions, payment miscommunications, and invoice clarity, maintaining client relationships.

- Collaborate with team members and supervisors in an office environment while ensuring timely completion of accounts receivable tasks and smooth departmental operations.

- Assist the English department with planning and promoting creative writing events and activities on campus.

- Create and design promotional items, including flyers and computer graphics, advertising upcoming events and workshops.

- Maintain regular contact with professors and faculty members, coordinating event schedules, details, and timely distribution of associated information.

- Attend and provide on-site assistance at department events, workshops, and readings, helping with event setup, interacting with participants, and providing logistical assistance.

- Managed editorial calendars to ensure timely production and publication of materials.

- Evaluated content performance metrics to inform future editorial strategies and enhancements.

- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.

- Maintained open lines of communication with authors throughout the editing process, resulting in smoother collaborations.

- Carry out research and write articles on a wide variety of campus activities, news, and issues to offer timely and accurate content to students.

- Conduct student and non-student interviews to gain informed feedback resulting in engaging pieces.

- Collaborate with editors and other reporters to generate story ideas, work under deadlines, and contribute to the overall editorial content of the student newspaper.

- Provide customer service by assisting customers with orders, answering questions about menu items, and providing a good dining experience.

- Handle customer orders with politeness, being efficient to ensure they receive their orders properly and on time.

- Prepare multiple menu items, such as smoothies and acai bowls, using standard recipes and meeting the requirements of quality, presentation, and customer satisfaction.

- Process cash transactions by counting cash in cash drawers, making payments, and providing correct change.

- Maintain a clean and tidy work area, following health and safety protocols in a high-volume setting.