Samantha Holmes
Apache Junction,AZ
Summary
Dynamic and adaptable professional with experience at Sterilite Corporation Marathon Staffing, demonstrating exceptional customer service and a strong work ethic. Excelled in high-pressure environments, enhancing team efficiency and customer satisfaction through effective communication and multitasking. Skilled in cash handling and cleanliness, with a proven track record of improving workflow and maintaining high-quality standards.
Overview
8
8
years of professional experience
Work History
Waitress Trainee
A
08.2024 - Current
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
Packer/inspector
Sterilite Corporation Marathon Staffing
01.2017 - 12.2017
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Improved team collaboration through effective communication and coordination with coworkers.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Streamlined packing area for better workflow, leading to smoother packing process.
- Adapted to various packing requirements for different products, maintaining high versatility.
Education
Florence High School
Florence, AZSkills
- Cleanliness
- Table Setting
- Order Taking
- Handling Complaints
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Hospitality service expertise
- Food Running
- Order Accuracy
- Warm and Friendly
- Team Player
- Reliable and Responsible
- Adaptable and Flexible
- Cool Under Pressure
- Transactions and Cash Handling
- Food handling
- Food Preparation and Safety
- Ability to Lift 30 Pounds
- Excellent Communication
Timeline
Waitress Trainee
A
08.2024 - Current
Packer/inspector
Sterilite Corporation Marathon Staffing
01.2017 - 12.2017
Florence High School
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