Samantha Hornung
Wallis
Summary
Dynamic Office Manager with a proven track record, excelling in customer relations and office management. Skilled in maintaining confidentiality and negotiating vendor contracts, I enhance operational efficiency while delivering exceptional service. My expertise in payroll and budgeting, combined with strong organizational skills, drives successful outcomes.
Overview
11
11
years of professional experience
Work History
Office Manager
First Colony Roofing and Siding
02.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Technical Support Manager
Accura Systems of Tucson
05.2019 - 12.2022
- Maintained detailed records of all customer interactions, allowing for targeted follow-ups and improved long-term support quality.
- Assisted sales representatives by providing technical expertise during client presentations, contributing to successful deal closures.
- Managed escalations from initial reporting through resolution, ensuring all parties were informed throughout the process and satisfied with the outcome.
Assistant Store Manager
Lowe's Market
08.2014 - 03.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
High School Diploma -
Clear Brook High School
Friendswood, TX05-2016
Skills
- Customer relations
- Office management
- Organizational skills
- Data entry
- Scheduling and calendar management
- Payroll and budgeting
- Technical support
- Excel functions
Timeline
Office Manager
First Colony Roofing and Siding
02.2023 - Current
Technical Support Manager
Accura Systems of Tucson
05.2019 - 12.2022
Assistant Store Manager
Lowe's Market
08.2014 - 03.2019
High School Diploma -
Clear Brook High School
Similar Profiles
Kevin HennessyKevin Hennessy
Assistant Foreman Masonry at Alan Kunsman Roofing & Siding, Inc. - Lehigh Valley Roofing ContractorAssistant Foreman Masonry at Alan Kunsman Roofing & Siding, Inc. - Lehigh Valley Roofing Contractor
Andrew DancsecsAndrew Dancsecs
Assistant Foreman at Alan Kunsman Roofing & Siding, Inc. - Lehigh Valley Roofing ContractorAssistant Foreman at Alan Kunsman Roofing & Siding, Inc. - Lehigh Valley Roofing Contractor
Ronald Hyndman JrRonald Hyndman Jr
Roofing Mechanic at Alan Kunsman Roofing & Siding, Inc. - Lehigh Valley Roofing ContractorRoofing Mechanic at Alan Kunsman Roofing & Siding, Inc. - Lehigh Valley Roofing Contractor
Tiona StewardTiona Steward
Student Athletic Trainer at Brazos Independent School DistrictStudent Athletic Trainer at Brazos Independent School District
RAFAEL EUSTATE JRRAFAEL EUSTATE JR
Operation Field Manager at R4 Holding LLCOperation Field Manager at R4 Holding LLC