Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Huerbana

Conroe,TX

Summary

Dedicated and professional individual with a proven track record in providing exceptional patient care and effective time management. Adept at verbal and written communication, with a strong background in fostering positive relationships and exceeding goals. Highly organized and dependable, able to handle multiple priorities with a positive attitude. Willing to take on additional responsibilities to contribute to team success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

EMT-Basic

Acadian Ambulance
10.2024 - Current
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Utilized ambulances and other vehicles to transport patients to medical facilities.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.

BAKERY CLERK

Kroger
06.2023 - 10.2024
  • Upheld food safety standards throughout bakery department by regularly sanitizing surfaces and equipment
  • Responded to customer inquiries regarding ingredient information or potential allergens present in bakery products
  • Prepared custom cake orders by discussing design options with customers and ensuring timely completion
  • Maintained cleanliness and organization of bakery display cases, countertops, and work areas
  • Maintained customer satisfaction, quickly resolving issues and offering expert assistance

CUSTOMER SERVICE ASSOCIATE

Amazon
10.2021 - 01.2022
  • Conducted outbound calls to follow up on unresolved issues or inquiries
  • Handled difficult situations while maintaining professionalism and empathy
  • Escalated complex cases to appropriate teams or managers for resolution
  • Responded to customer inquiries via phone, email, and chat
  • Resolved customer complaints in timely and satisfactory manner
  • Assisted customers with account setup and troubleshooting
  • Processed customer exchanges, refunds and bill adjustments to correct product or service problems

Education

EMERGENCY MEDICAL TECHNICIAN -

Lone Star College-Montgomery
The Woodlands
08-2024

HIGH SCHOOL -

University of San Carlos
Philippines
05-2019

ELEMENTARY -

University of Southern Philippines Foundation
Philippines
05-2012

Skills

  • Basic Life Support
  • Patient Management
  • Problem Resolution
  • Punctual and Reliable
  • Customer Service
  • Team collaboration
  • Customer Satisfaction

Certification

  • Licensed Non-Certified Radiologic Technologist
  • American Red Cross Basic Life Support
  • American Heart Basic Life Support
  • National Registry of Emergency Medical Technicians

Timeline

EMT-Basic

Acadian Ambulance
10.2024 - Current

BAKERY CLERK

Kroger
06.2023 - 10.2024

CUSTOMER SERVICE ASSOCIATE

Amazon
10.2021 - 01.2022

EMERGENCY MEDICAL TECHNICIAN -

Lone Star College-Montgomery

HIGH SCHOOL -

University of San Carlos

ELEMENTARY -

University of Southern Philippines Foundation

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Samantha Huerbana