Samantha Hurd
Trenton,MI
Summary
Creative Digital Designer with expertise in marketing collateral development and product design. Creates visually appealing deliverables to underscore brand initiatives. Supports brand values and successfully oversees projects from concept to completion. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Digital Product Designer
Artistic Dental Lab
Allen Park, MI
12.2014 - Current
- Performed quality control checks on all products produced.
- Proficient in working with 3Shape, Trios, iTero, Carestream, and Medit.
- Made impressions of patients' teeth using alginate or other impression material.
- Communicated with dentists regarding patient needs and specifications for dental prostheses.
- Assisted in the training of new technicians when needed.
- Reviewed prescriptions from dentists to determine type of restoration required.
- Utilized digital scanning technology to create 3D images of patient's teeth.
- Provided customer service support over the phone or via email when needed.
- Polished finished work to smooth rough edges and provide ideal fit.
- Matched appearance of natural teeth by applying stains and glazes to restorations.
- Evaluated model functionality with use of bite-mimicking apparatus, adjusting devices to optimize performance.
- Loaded newly constructed teeth into porcelain furnaces to bake onto metal framework.
Master of Ceremonies
Crystal Gardens Banquet Center
Southgate, MI
02.2020 - 07.2021
- Organized and coordinated events to ensure they ran smoothly.
- Greeted attendees, answered questions, and provided directions as needed.
- Interacted with vendors throughout the duration of each event.
- Addressed any customer complaints or issues that arose during an event promptly and professionally.
- Set up and packed up event equipment, leaving area clean and tidy.
Sales Associate
The Perfect Dress
Trenton, MI
08.2019 - 02.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
Education
Dental Assisting Certificate - Dental Assisting
Everest Institute
Dearborn, MI09-2015
High School Diploma -
Trenton High School
Trenton, MI06-2012
Skills
- Customer Service
- 3D Modeling Expert
- Product Issue Resolution
- Customer Needs Assessment
- Competitive Analysis
- Creative And Artistic
References
References available upon request.
Timeline
Master of Ceremonies
Crystal Gardens Banquet Center
02.2020 - 07.2021
Sales Associate
The Perfect Dress
08.2019 - 02.2021
Digital Product Designer
Artistic Dental Lab
12.2014 - Current
Dental Assisting Certificate - Dental Assisting
Everest Institute
High School Diploma -
Trenton High School
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