Samantha Hussey
Cuba,MO
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
9
9
years of professional experience
Work History
Senior Project Solutions Coordinator
Exact Match Home LLC
06.2022 - Current
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
Internal Sales Representative
Fidelity Communications
04.2017 - 03.2022
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Boosted sales revenue by identifying potential leads and successfully converting them into loyal customers.
- Improved internal communication by collaborating closely with various departments to ensure smooth operations in the sales process.
- Developed strong relationships with clients, leading to increased repeat business and consistent sales growth.
- Streamlined the sales process by implementing efficient tracking methods for prospects and customer interactions.
- Achieved high levels of customer satisfaction through timely follow-ups and proactive problem-solving strategies.
- Provided valuable input for marketing materials, contributing to the development of effective marketing campaigns targeting key demographics.
- Increased cross-selling opportunities by effectively communicating product features and benefits tailored to individual client needs.
- Collaborated with account managers on upselling strategies, increasing overall revenue from existing clients.
- Attended monthly sales meetings and quarterly sales trainings.
- Built relationships with customers and community to promote long term business growth.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained current knowledge of evolving changes in marketplace.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Restaurant Manager
Bandanas
01.2015 - 03.2017
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Education
CBCS - Medical Insurance Coding
Penn Foster College
Scottsdale, AZ01.2025
High School Diploma -
Penn Foster Career School
Scranton, PA05.2022
Skills
- Information Collection
- Contract Management
- Multitasking and Organization
- Customer Service
- Data Entry
- Document Management
- Project Management
- Database Management
- Project Coordination
- Relationship Building
- Work Planning and Prioritization
- Negotiation
Remote Work Experienced
I have worked remotely for over 4 years. I know how to manage and prioritize work while being at home. I have my own home office and a quiet place to maintain professionalism and concentration.
Timeline
Senior Project Solutions Coordinator
Exact Match Home LLC
06.2022 - Current
Internal Sales Representative
Fidelity Communications
04.2017 - 03.2022
Restaurant Manager
Bandanas
01.2015 - 03.2017
CBCS - Medical Insurance Coding
Penn Foster College
High School Diploma -
Penn Foster Career School
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